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6230 results found

  1. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    25 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  2. Sometimes clients will text photos for us to share with our stylists/colorists but we are unable to then share these photos via outgoing texts. This seems like a simple fix that would benefit communication.

    2 votes
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  3. Would love to have the ability for duration options for online booking. (Example: 30, 60, 90 minute massage.)

    2 votes
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  4. If you charge clients a no-show fee in Blvd, it counts towards your service and appointment count in all reporting. This provides an inaccurate count of actual completed appointments. Blvd should have these fully separate, or have the ability to filter them out. No-show charges ideally would function more like a product sale.

    2 votes
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  5. Be able to search through messages for a phone number or client to pull up text history easier

    2 votes
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  6. Ability to charge upfront for first month, but choose a future start on date for expiration purposes that aligns with new location opening, for example.

    2 votes
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  7. It would be extremely helpful to be able to search keywords in the Messages tab. We are very high volume salon that gets 150+ messages a day, it is harder to have to scroll to find specific messages

    4 votes
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  8. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    24 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  9. I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.

    3 votes
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  10. 6 votes
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    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    40 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  11. I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.

    It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…

    3 votes
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  12. We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…

    3 votes
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  13. The new voucher payment update is helpful for us, but not helpful for accounting if we can't do custom weighting. Ex: we have a special offer that includes a massage ($92 service price) and sauna ($20 service price) for $85. In our reports, both of these services will show up as $42.50. But the reality is the massage is the core value, and the sauna is a "freebie bonus." We'd love to be able to weigh values accordingly (ex. massage $80 and sauna $5 or even $85 and $0)

    8 votes
    1 comment  ·  Admin →
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  14. Ability to limit the # of add-on service options required to book (e.g. minimum and max) an appointment. Ex. 1 add-on for a 60-minute massage vs 2 add-ons for 90-minute massage.

    2 votes
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  15. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    3 votes
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  16. when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well

    3 votes
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  17. REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW

    3 votes
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  18. With the option to create a customized care plan package, products need to be allowed as part of the package, like vouchers and account credit

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. Allow account credit to be shared like vouchers across a family membership, or allow shared memberships to checkout as one checkout.

    3 votes
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