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6244 results found

  1. Allow preset options during checkout for tipping based on dollar amounts, not percentages.

    2 votes
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  2. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    2 votes
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  3. I need to have the ability to have commission calculated off of the retail price of a service. Currently if a voucher is used there is no commission paid as the price is $0. Also if there is a sale then commission is calculated off the sale price. This causes us to have to manually run reports on services rendered then manually figure what commission is owed. This is causing us to have much more work for office staff.

    2 votes
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  4. It will be good to put a flow sheet where we can enter numbers like blood pressure, heart rate, weight etc. these are very important metrics

    2 votes
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  5. Be able to customize a message to clients about booking. In my case, I would like to tell clients to please carefully read descriptions.

    2 votes
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  6. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    2 votes
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  7. I would like to be able to better control commissions. I would like to be able to apply commission to certain products, in this instance skincare products. When you select Product Commissions is applies to all products.

    2 votes
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  8. send rating reviews to each employee with easy email click button- like we can do with other reports. Filter and send out rather than having to export to Excel.

    2 votes
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  9. Track staff name for client referrals in the referral program and in reports.

    3 votes
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  10. there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    20 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. I love the packages and the automated addition of vouchers when purchased. However, there are still plenty of circumstances where we need to be able to gift or add a voucher to a client's wallet for future redemption (customer satisfaction, an error was made during their service, their results aren't quite what we hoped, etc). Right now it takes way too many steps to get it in there correctly (purchase of a package at 100% discount in order to get the voucher added to the client - them manually voiding the extra vouchers in order to leave only the vouchers…

    3 votes
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  12. I switched from another scheduling system where you have the option to turn off online booking, or keep on online booking. That way if you need to know whats going on that day at work, like someone is coming in to shadow you, people can still book online, but you know other things going on it your day on the same calendar. The time blocks were different colors (either light grey or dark grey for example) so that you know that light grey is still able to online book, and dark grey is not, that way you don't get confused.

    2 votes
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  13. Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.

    5 votes
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  14. When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    5 votes
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  16. Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.

    5 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.

    2 votes
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  18. Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
    There is currently no fix for this, but would be cool if you could come up with a workaround.

    2 votes
    1 comment  ·  Admin →
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  19. change a client name on a scheduled appointment

    2 votes
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  20. Be able to mark of online booking as they are checked instead of "read All"

    2 votes
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