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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6435 results found

  1. allow client notes to be edited instead of copy/paste and delete old note

    6 votes
    How important is this to you?
  2. it is so limited, its ALMOST worthless as you can't see 90% of the information. If I'm out of office and not at a computer, I'm not able to do most things

    1 vote
    How important is this to you?
  3. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    7 votes
    How important is this to you?
  4. It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.

    5 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  5. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    35 votes
    Waitlisted  ·  5 comments  ·  Admin →
    How important is this to you?
  6. We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.

    52 votes
    Scheduled  ·  5 comments  ·  Admin →
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  7. I would like to be able to run a report that will show me if a providers charting is incomplete/not finished.

    4 votes
    How important is this to you?
  8. I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes
    How important is this to you?
  9. Can you please put the date that people have purchased the gift certificate between recipient email and source ASAP! I don't want to have to search for the date. This is good information to have when I am running GC sales.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  10. Customization on blocks:
    Changing colors of blocks
    Duplicating blocks
    Run a report for all blocks on the calendar
    Select multiple employees at 1 time and select a date range

    5 votes
    How important is this to you?
  11. Guests should automatically receive a copy of any intake forms they complete and sign. This ensures they have a record of the information provided, the policies acknowledged, and their agreement to our terms.

    3 votes
    How important is this to you?
  12. I have regular clients that do walk-ins for one of our services, and it's quite an inconvenience for them to have to enter all of their info every time(first/last name, phone #, email)

    We would like them to be identified right away.

    4 votes
    How important is this to you?
  13. Easily print a list of a single client's future appointments, including appointments at multiple locations.

    3 votes
    1 comment  ·  Admin →
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  14. The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  15. We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.

    457 votes
    Waitlisted  ·  3 comments  ·  Admin →
    How important is this to you?
  16. Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…

    3 votes
    How important is this to you?
  17. As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.

    2 votes
    How important is this to you?
  18. we should have a separate app for texting. we should also be able to unread messages. even better if texts could all go to a "front desk" person (within app) but also to the clients provider (within app)

    5 votes
    How important is this to you?
  19. Give us the option to send reminders for Google and Boulevard reviews!!!

    1 vote
    1 comment  ·  Admin →
    How important is this to you?
  20. When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.

    2 votes
    How important is this to you?
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