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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7088 results found

  1. being able to label account credits so the staff can know what each part is for

    To improve clarity and transparency for both staff and clients, each account credit in Boulevard (or any POS/accounting system) should be clearly labeled with a specific purpose or category. This ensures that all team members understand exactly what the credit was issued for, how it can be applied, and any limitations tied to it.

    Key Details & Implementation Guidelines:

    Purpose Labeling

    Each credit should include a short title or label (e.g., Treatment Credit – Laser Hair Removal, Product Return Credit, Referral Bonus Credit, Event Raffle Credit, Membership Perk Credit).

    Labels should be standardized so that all staff use the same…

    3 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  2. The product management page for inventory management needs to have a customizable view

    The product management page for inventory management needs to have a customizable view

    5 votes
    0 comments  ·  Business details and settings  ·  Admin →
    How important is this to you?

  3. Calculated Birthday Age

    Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    7 votes
    1 comment  ·  Admin →
    How important is this to you?

  4. staff having their own booking link

    Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    12 votes
    1 comment  ·  Admin →
    How important is this to you?

  5. Change cancellation emails to be from the business name, NOT Boulevard!!

    Patients or clients don't know what boulevard is, when a cancellation email is sent out it shows that it is from boulevard, not my business name. This needs to be changed so it looks like its coming from the correct place, the business name, so patients/clients can actually open the email and it can serve its purpose. This has been brought up before here but clearly nothing has changed.

    5 votes
    1 comment  ·  Admin →
    How important is this to you?

  6. online booking exact dollar amounts instead of percentages.

    online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.

    Can we get a feature, where we can do percentage deposit or an exact deposit amount?

    5 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  7. Internal Employee Messaging

    Blvd needs an inner office messaging directly on Blvd to communicate to other staff members about clients and or other topics

    22 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?

  8. New client icons on appointments

    Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.

    5 votes
    0 comments  ·  Appointment management  ·  Admin →
    How important is this to you?

  9. Option to Delete Client

    It would be helpful to have an option to delete a client profile.

    8 votes
    1 comment  ·  Admin →
    How important is this to you?

  10. Require a consultation/good faith exam prior to completing booking the actual service appointment.

    Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  11. Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions

    Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.

    2 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  12. Booking Integration with Meta and Google for Ad

    We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately

    4 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
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  13. New Clients and Booking on Iphone

    When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes
    0 comments  ·  Client lists and profiles  ·  Admin →
    How important is this to you?

  14. Before/After Photo Ghosting

    Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency

    61 votes
    Waitlisted  ·  5 comments  ·  Admin →
    How important is this to you?

  15. Tax exempt button to use at checkout

    Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    3 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  16. Can there be levels of loyalty. Like Nordstrom or Sephora has loyalty levels. So we can reward best shoppers

    3 votes
    0 comments  ·  Other  ·  Admin →
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  17. Dont have the "send client confirmation" button when editing an arrived appointment

    Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.

    3 votes
    1 comment  ·  Appointment management  ·  Admin →
    How important is this to you?

  18. make it easier to make an appointment online

    There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  19. test mode before a change is made

    being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?

    4 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  20. Can we add a PRINT feature to the Schedule page?

    It would be nice to be able to print the daily schedule.

    2 votes
    0 comments  ·  Appointment management  ·  Admin →
    How important is this to you?
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