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6205 results found

  1. Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.

    2 votes
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  2. 5 votes
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  3. Forms for cancelling or pausing membership

    2 votes
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  4. Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.

    2 votes
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  5. We would like the ability to set up different Referral Program Versions- each that offer different discount options.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. Send pictures in messages, please!

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  7. Be able to use a previous gallery photo in a current chart. We do not always get day of photos of patients and need to be able to use old photos in the gallery for a current chart. Right now, we have to screenshot the old photo and upload it as new. We end up having the same photo in the patient's gallery over and over.

    7 votes
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  8. there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    19 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  9. it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    2 votes
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  10. Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  11. 2 votes
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  12. Would love to be able to send recurring text campaigns and not have to send one time blasts. We use texting a lot more than emails so this would be super helpful!

    8 votes
    In Progress  ·  0 comments  ·  Admin →
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  13. It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!

    59 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  14. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    2 votes
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  15. You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.

    3 votes
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  16. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    3 votes
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  17. When clients or receptionists need to put someone on the waitlist, make it available to put them on the waitlist for weeks at a time for any openings that come up besides same day.

    5 votes
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  18. 4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. We provide TRT (testosterone), and I am trying to build a report for marketing based on preferred pronouns or gender

    2 votes
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  20. For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.

    2 votes
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