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6510 results found

  1. uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. 4 votes
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  3. currently there is only a way to set a percentage. this doesnt work if you offer free consultations.

    2 votes
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  4. Instead of blocking clients from booking with EVERYONE, but sometimes only a specific stylist doesn’t want to accommodate a customer and don’t want to get booked by he/she again.

    We should have a blocking clients from booking with a specific stylists

    2 votes
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  5. It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).

    3 votes
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  6. From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…

    3 votes
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  7. When a refund is initiated and fails whether due to a processor error, expired card, or other issue there is currently no automatic alert to notify staff. As a result, these failed attempts can go unnoticed unless someone manually checks the status, increasing the risk of unresolved refunds and negatively impacting the customer experience.

    We are requesting a feature that triggers an in-app alert to the location’s Notification Center as well as an email to the location’s designated email address when a refund fails. This would ensure the appropriate team is immediately informed and can take corrective action without delay.…

    2 votes
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  8. We have people that come A LOT so having to scroll through all of their appointments in order to get to their purchases is very time consuming, especially when a client is standing in front of you waiting. Thanks!

    2 votes
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  9. Have the option for team members to request off for shifts or trade shifts with other team members.

    2 votes
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  10. Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already

    4 votes
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  11. currently the only way to send clients the required forms is to book an appoitnment, but there should be a way to

    1 - manually add a different form to a clients profile

    2 - click a button and manually send off that form via text/email to the client

    9 votes
    1 comment  ·  Admin →
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  12. Have a specific icon that shows that a credit card on file is expired

    2 votes
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  13. automated reminder sent to client when package is low

    1 vote
    1 comment  ·  Admin →
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  14. We see patients virtually out of state. Appointments only allow us to book and send reminders in our current time zone, however. This create confusion for the patient in a different time zone. Is there a way to show what time it will be in their time zone when booking and reminding them of their appointment?

    2 votes
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  15. After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    3 votes
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  16. Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.

    3 votes
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  17. Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.

    2 votes
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  18. Ability to create client filters for clients who have vouchers remaining from a membership or package sale.

    2 votes
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  19. We nee an option to send customers invoices....

    7 votes
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  20. Currently circular logos are not easily supported - and even when trying to upload a square logo with a white background there is a black shadow/frame on the logo. It would be nice to have more customization options so the logo blends seamlessly.

    2 votes
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