6230 results found
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change a client name on a scheduled appointment
change a client name on a scheduled appointment
2 votes -
Be able to mark of online booking as they are checked instead of "read All"
Be able to mark of online booking as they are checked instead of "read All"
2 votes -
Service providers should get notifications to changes on all appointments.
Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.
14 votes -
Notification for blocked patients when booking.
When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.
11 votes -
date of birth in DUO
Make the date of birth visible for providers on the IPADs view in the duo app. The email and phone number is not as significant to show in comparison to the date of birth for medical purposes.
4 votes -
Pro app needs to be compatible with Duo
Most of our staff uses the professional app in daily activity. We do not have a "front desk" so the staff has to walk to the back of the building to the computer to check clients out, wasting precious minutes of their day to stay on time. If the duo was professional app compatible, they could do that at their station from their personal device.
3 votes -
Itemize account credits
Display an itemized list of each account credit added under payment history with the reason for easier tracking rather than just one arbitrary lump sum.
8 votes -
Please add a filter for "NO upcoming appointment"
We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!
22 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
2 votes -
set same machine reservation if its the s
Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...
2 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
2 votes -
An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.
As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.
2 votes -
4 votes
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Member Audience Filter
Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.
3 votes -
Time changes on appointments when adding items
Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.
2 votes -
Email marketing call to action text button option
Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.
5 votes -
Invoice Notes
It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.
5 votes -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
2 votes -
Calendar Blocks
Customization on blocks:
Changing colors of blocks
Duplicating blocks
Run a report for all blocks on the calendar
Select multiple employees at 1 time and select a date range2 votes -
Open tickets
Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!
2 votes
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