6510 results found
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Photos uploaded to gallery by treatment/date
uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.
2 votes -
4 votes
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support setting a fixed dollar amount as a deposit for $0 appointments
currently there is only a way to set a percentage. this doesnt work if you offer free consultations.
2 votes -
Block clients from booking with a special hair/nails stylist
Instead of blocking clients from booking with EVERYONE, but sometimes only a specific stylist doesn’t want to accommodate a customer and don’t want to get booked by he/she again.
We should have a blocking clients from booking with a specific stylists
2 votes -
Upload photos during online booking
It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).
3 votes -
Merge orders when checking out
From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…
3 votes -
Alert for Refund Failures
When a refund is initiated and fails whether due to a processor error, expired card, or other issue there is currently no automatic alert to notify staff. As a result, these failed attempts can go unnoticed unless someone manually checks the status, increasing the risk of unresolved refunds and negatively impacting the customer experience.
We are requesting a feature that triggers an in-app alert to the location’s Notification Center as well as an email to the location’s designated email address when a refund fails. This would ensure the appropriate team is immediately informed and can take corrective action without delay.…
2 votes -
We need separate tabs for appointment history and purchase history!
We have people that come A LOT so having to scroll through all of their appointments in order to get to their purchases is very time consuming, especially when a client is standing in front of you waiting. Thanks!
2 votes -
Shift request off option
Have the option for team members to request off for shifts or trade shifts with other team members.
2 votes -
Appointment reminders - I want them to be sent even if a client has already confirmed
Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already
4 votes -
add a way to MANUALLY send client forms.
currently the only way to send clients the required forms is to book an appoitnment, but there should be a way to
1 - manually add a different form to a clients profile
2 - click a button and manually send off that form via text/email to the client
9 votes -
Have an icon that shows when a credit card on file is experid
Have a specific icon that shows that a credit card on file is expired
2 votes -
Automated Reminders for Packages
automated reminder sent to client when package is low
1 vote -
Appointment Time Zone Automatic Update
We see patients virtually out of state. Appointments only allow us to book and send reminders in our current time zone, however. This create confusion for the patient in a different time zone. Is there a way to show what time it will be in their time zone when booking and reminding them of their appointment?
2 votes -
A way to generate a quote
After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.
3 votes -
built out the app to make it effective
Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.
3 votes -
Client Birthday Report by Month
Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.
2 votes -
Client filters for voucher liabilities
Ability to create client filters for clients who have vouchers remaining from a membership or package sale.
2 votes -
Need an option for invoices....
We nee an option to send customers invoices....
7 votes -
make logos in email marketing more customizable
Currently circular logos are not easily supported - and even when trying to upload a square logo with a white background there is a black shadow/frame on the logo. It would be nice to have more customization options so the logo blends seamlessly.
2 votes
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