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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7198 results found

  1. I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.

    We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…

    2 votes

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  2. It would be nice to have the ability for patients to do virtual consultations directly through BLVD!

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  3. It would be nice that if we update a form it automatically will trigger clients to fill out the new form at their next appointment. Right now the way the system is we have to either manually add for each appointment or have the form filled out every time for each client. Also if you make the form expire it should trigger to have clients fill out an updated form.

    4 votes

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  4. The ability to input FLAT commission amounts per service, instead of percentages.

    2 votes

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  5. Asking for the ability to print service and other descriptions from Boulevard

    5 votes

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  6. Boulevard’s Messages inbox currently lacks essential unread message management features, including:

    A global “Mark all as read” option

    An Unread filter

    The ability to search or sort conversations by unread status

    For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.

    Impact

    This limitation creates operational risk and inefficiency:

    Unread client messages can be missed entirely

    Response times are delayed

    Staff spend unnecessary time managing the inbox instead of supporting…

    3 votes

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  7. We have to search products by name when changing inventory amounts and this takes forever when big orders come in. I should be able to search this with the sku

    3 votes

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  8. For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Allow new client creation/sales to be conducted on iPad.
    When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.

    3 votes

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  10. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    9 votes

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  11. We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…

    3 votes

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  12. Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item

    4 votes

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  13. I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate

    2 votes

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  14. Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.

    4 votes

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  15. For the product search, should allow multiple filler (ex, brand name and category

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  16. When selecting to text a patient from the app, it sends the message from my personal number. Please send from BLVD number to protect the injector's privacy. (The web version does not do this thankfully)

    3 votes

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  17. Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.

    3 votes

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  18. 4 votes

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  19. Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.

    I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.

    Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.

    6 votes

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  20. report that includes tip and service commission for easier payroll

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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