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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8362 results found

  1. With this new product summary interface that just updated, can you PLEASE bring back the ability to click into the specific product sale date to see the transaction from the Prodcut page backend. This feature was available and taken away. Now you have to run a report. Sometimes, you just need to find a client name quickly or check to see if the product was rung up correctly...I find this feature removal extremely bad for quick and speedy retail management. Being able to quickly click from a product into the actual sale and receipt can save a lot of time.

    3 votes

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  2. add color to personal/business tasks

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. This would be the ability to take bulk action on offers codes to remove multiple at a time.

    4 votes

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  4. If a client wants to update their credit card, they cannot update it without booking a new appointment.

    Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)

    5 votes

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  5. Ability to allow digital invoices to be sent to clients via email, SMS, or shareable links directly from Boulevard. Then clients can pay using cards, Apple Pay, Google Pay and/or bank transfers. This would be similar to what Square offers.

    6 votes

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  6. We would like to request a booking workflow enhancement for injectable medical appointments.

    For any appointment that requires a Good Faith Exam (GFE), we would like the patient to be required to enter their date of birth during the booking process. Once their DOB is collected, we would like this information to be available to our team so we can send the patient their Good Faith Exam to complete virtually prior to their appointment.

    Our goal is to streamline the GFE process and ensure that patients complete their required virtual exam before arriving for their injectable appointment.

    Ideally, we would…

    3 votes

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  7. As the business owner, I would like to see high level activity such as the Front Desk and Daily Sales. Currently it is useless other than a snapshot of appointments. Thank you.

    62 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  8. I see there was a recent update that logs everyone out each day. I really wish this was optional, as it just causes one more unnecessary step each day.

    2 votes

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  9. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    6 votes

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  10. The interface looks different when I'm in "products". It's slower and less intuitive. I have click through so many more steps to adjust inventory. 👎🏼

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  11. It would be valuable to add a note to leave a google review and link when clients receive their text receipt!

    8 votes

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  12. When booking a service, if a client wants to change service after selecting one, it should be easier to remove the original service (ie swipe left to remove or have a little trash icon next to the service to remove it). Another idea is to a have cart at the top right hand screen that shows the services selected in cart that they can click on and remove or checkout. It's not clear how the client should remove the original service at the moment.

    3 votes

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  13. One feature that would significantly improve Boulevard's loyalty program would be the ability to create fully customizable rewards.

    Currently, rewards are fairly limited. We'd love the flexibility to create our own rewards based on our business model and marketing goals. For example, we'd like to be able to:

    Create custom reward names and descriptions.
    Set any point value for redemption.
    Apply rewards to specific services, products, memberships, or providers.
    Offer rewards such as complimentary add-ons (dermaplaning, gua sha, LED therapy), dollar-off discounts, percentage discounts, free services, or exclusive member perks.
    Set expiration dates and usage limits.
    Choose whether rewards can…

    4 votes

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  14. Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    31 votes

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  15. PLEASE allow us to text/email customers their invoices through boulevard. this would be fantastic for those who see a product on social media, and they want to reserve and pay for their product ahead of time when limited stock.

    13 votes

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  16. On the time block you can repeat it but there is not an option for daily

    13 votes

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  17. Settting for automated messages to patients as soon as the grace period of 10 minutes hit

    11 votes

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  18. Instead of having to go to the client's profile to add a deposit or "credit", an option to take it while booking the appointment should populate. It seems like a lot of steps to fully book the appointment and then have to go to their profile to take a deposit for said appointment. Not streamlined and takes too much time

    6 votes

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  19. Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.

    8 votes

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    2 comments  ·  Other  ·  Admin →
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  20. Email address should fill in on client profile if its not already there. Also there should be a way to opt into marketing on client intake form that connects because not everyone has a online profile and we cant opt them in when they book over the phone....

    3 votes

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