7615 results found
-
Loyalty Points visible to clients
Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.
6 votes -
notification sound for new text
`notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.
5 votes -
Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Medical Practice Grade Operational & Workflow Enhancements Required
Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.
One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.
As a result, we have been forced to build extensive workarounds and…
4 votes -
deposit links for clients that stylist book in house
There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment
4 votes -
The ability to add to an order after it's been finalized
It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.
11 votes -
Display calculated age of client in Charts and Forms
Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.
14 votes -
Have an icon for active state in Calendar view
there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.
5 votes -
Enhanced and Automated Loyalty Program Features
It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.
The specific limitations that we'd like to see overcome are:
Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.
Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.
Tag management: Zapier can…
12 votes -
Reporting for KPIs needs to be better.
I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.
The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.
When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…
16 votes -
gift card discounts
I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.
32 votes -
Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
13 votes -
Dont save same credit card multiple times
The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.
16 votes -
Scheduling a Membership Payment/Membership Sale in advance
It would be great to be able to schedule a membership payment/ membership sale to be a date in the future - Instead we are having to track it manually and manually sell them the membership on the date we want it to start
17 votes -
Prices
Please create a tab near the sales and calendar area that states "Prices". We need. a place to VERY easily see all prices by procedure VERY quickly.
4 votes -
Camera Grid & Alignment Templates for Consistent Photos
Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.
16 votes -
3 votes
-
My team and I would like to send and receive message from the mobile app. As of now only text with our personal numbers showing. don't like
I would like to see messages on the mobile app so my team and I can message and receive messages from clients without texting and giving out our personal phone number.
4 votes -
Allow businesses to put expiration on gift cards. In system it does not expire them after the law allowed … example in tn its 2 years.
There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…
3 votes -
A report with: service, list price, and subtotal
also sorted in chronological order with staff name
3 votes
- Don't see your idea?