7136 results found
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Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
3 votes -
Customize order of staff selection
We would like the ability to customize the order of how our staff are listed when patients choose a provider online. Instead of it being alphabetized, we would like to be able to list our primary injector first and secondary injector second.
9 votes -
create new client on the iPad
Allow new client creation/sales to be conducted on iPad.
When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.2 votes -
make charting possible on a desktop
Make it possible to chart from a laptop and add forms
2 votes -
Inventory sorting
Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item
3 votes -
Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
3 votes -
Create a way to generate quotes to send to clients after consultations
Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.
14 votes -
3 votes
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Set forms to expire. For example, a medical history form should be updated at minimum once a year.
Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.
12 votes -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
3 votes -
Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
13 votes -
template
Hi Boulevard team,
I wanted to share a feature suggestion that I think would make a huge difference for providers. I recently switched from Aesthetic Record, and one of the best features that system offers is the integrated photo upload workflow during patient check-in.
In Aesthetic Record, once a patient checks in, the system automatically prompts staff to take photo, it’s built into the intake flow so the front desk never forgets. This is extremely helpful for compliance and consistency, especially in aesthetic practices where before-and-after documentation is critical.
Another key feature that would be incredible to have in Boulevard…
3 votes -
Duplicate Client Report
A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates
140 votes -
Create a report for the number of canceled appointments or number of no-show appointments for a specific time window
We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.
4 votes -
Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
24 votes -
Add chart note/form without being attached to an appointment
There are times in between office/clinic visits there is a need to add a medical note, without adding it to the general note area on their chart for everyone to read.
3 votes -
Increase Gift Card Amounts
Please allow gift cards of larger amounts to be sold. we have multiple services $500 + and that is the max amount currently able to be sold.
also, please allow 'walk-ins' or patients who call to purchase a gift card for a friend/family members account.
scenario: we had a patients daughter call and want to purchase a giftcard for her moms upcoming visit ($1000)
we had to checkout a $1000 account credit on the moms account and use the daughters card to do so. So now, I have no record that the gift card was purchased by her daughter, and…
3 votes -
Mobile Texting Capabilities Needed in Professional App
I communicate with my clients primarily through direct texting on my cellphone. With my current system (Square), when a client texts me, their name appears from the booking, which gives me quick access to our past conversations and appointment history. I can also easily book their next appointment right from the text thread. Having to log in to an iPad or computer just to check and respond to client messages is not practical for my workflow. I’m always on the go and don’t have a receptionist, so being able to manage client communication directly from my phone is essential. Do…
5 votes
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