8559 results found
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Show credit card details on cancelled memberships
Please allow us to see the credit card that was used when a membership was active. Once a membership is in "cancelled" status, you can no longer see what card was used to bill this each month. Sometimes people are just signing up for a different membership or they cancelled for a month r two. When we go in to sign them back up we can see what card was used in the past.
1 vote -
same day filtering for audiences
We manually create our own google review request each day (because the review request on boulevard makes it more difficult for us to attain google reviews) but we have to create a new audience every day because there is currently not a filter that shows clients who had appointments today - can we add that as a filter?
1 vote -
Staff performance report should retain historical Schedule
The current staff performance report changes a deactivated staff member's "Scheduled hours" to zero, even though the staff member was available to schedule for those hours.
I am guessing this is tied to the crazy fact that deactivated staff members are removed from the past schedule completely.
I would like to see metrics for how booked we were in the past, even though some of those people don't work here anymore. This information just vaporizes when the person leaves the business. Please keep them on the historical schedule and provide this information in the schedule.
1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
private calendar url
Currently when I import the Boulevard Private Calendar URL to my personal iCloud calendar, the standard setting is to remove alerts and attachments. Is there a way to change that, when my calendar has the location and alerts set up it gives me 30 min notices before appointments which syncs to my Apple Watch which helps me stay on schedule and it notifies me that it is time to go from wherever I am at to go to work. that setting is like that for almost every other imported calendar
1 vote -
Customize Confirmation Emails
I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc
1 vote -
I would like to have even more control over memberships. For instance the ability to set the frequency of the perk separately
The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.
1 vote -
Reserve CC on file without service pricing
We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.
1 vote -
Add ability to set individual service provider's service to 0 minutes
Currently I have a few individual service providers who would like me to shorten their personal service settings to 0 minutes so that it does not take up time on their books, because those services do not take them additional time. With our current configuration, we are unable to set this as a business-wide setting, so would like to be able to adjust for individuals -- currently the only workaround seems to be adding specific, new add-on services. Trying to change any service time to 0 minutes on the individual level gives the error, "Duration can't be 0 min"
1 vote -
Require Provider Selection at Checkout for Product
Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.
1 vote -
Better control over preffered staff on appointment from the API
Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.
See dev support ticket DS-2792 for more information.
1 vote -
clients have multiple services and paying for multiple people they want to confirm the bill before paying on the DUO
on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in
1 vote -
Award referral credit based on number of clients, rather than orders
Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.
1 vote -
mportant Setup Note: Don't go through the standard dedicated phone number creation process in your dashboard, as this would create a new num
On the administrative side under Manage Business- Forms and Charts it would be nice if I could have my Forms and Charts alphabetized. If we drag-and-drop functionality for reordering forms and charts. Please
1 vote -
Allow customers to type "C" to confirm their appointment through text
Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.
Boulevard does a great job of accepting all kinds of responses from customers.
According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.
However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…
1 vote -
Routing Slip
A routing/travel slip for each appointment of the day, that has pertinent patient info like scheduled service, consents, allergies, credits, recent appointment history, etc. Providers can make notes on there to bring to front desk for checkout.
1 vote -
Calendar Colors
The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.
1 vote -
Editable verbiage in the membership cancellation popups in the Client Portal
Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile
1 vote -
"Deactivate/Reactivate Employees" as its own privilege setting outside of Business Manager
Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.1 vote
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