Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.

Boulevard does a great job of accepting all kinds of responses from customers.

According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.

However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would improve the user experience and match with their experience on other systems.