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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. It would be extremely helpful if, based on a client's age, we could set special parameters for them. And when that client turns 18, the system (using the Date of Birth in their profile) can automatically turn those parameters off.
    Implementation: When creating a form or chart, a toggle switch for "Underage Version", that allows you to change wording to parent/guardian signature and such, and maybe an option that forces the signature to be handwritten (thus allowing the business the verify if it looks like the parent actually signed and not the underage client). This would allow the system to…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. a report I can pull with appointments that were assigned to 1 person for a particular day, even if they were later cancelled or moved to another provider? We are trying to find the impacts of a particular provider with excessive absences.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. Allow direct emailing templates from Boulevard platform rather than emailing from gmail

    1 vote

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  4. Printable client itinerary with date and time

    1 vote

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  5. for the love of god, please add a sort and/or search feature on offer codes section!! thank you!

    1 vote

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  6. I want to be able to see my whole day or week appts at a glance without having to scroll through these giant boxes

    1 vote

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  7. It would be great to have the price of a base service available, along with add on options/pricing BEFORE selecting a provider. It is very frustrating to not know that information. We have had potentially new clients call, while looking at the booking screen, concerned that if they select a provider they are locked in to booking without knowing the price.

    1 vote

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  8. List vouchers in booking window

    1 vote

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  9. I’d love to see Boulevard introduce more flexible, Podium-style review flow settings—specifically the ability to direct clients straight to Google without internal screening.

    Right now, the current workflow adds friction at a critical moment:

    Clients are first asked to complete an internal survey
    Then must find and click a small “Leave a Google Review” button
    Then repeat the process again on Google

    This multi-step experience significantly reduces conversion. Even highly satisfied clients drop off.

    From a modern reputation management perspective, the goal should be frictionless, one-tap review generation at peak satisfaction—not added steps.

    In our practice, we consistently receive 5-star…

    1 vote

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  10. Would like to have the ability to charge the clients HSA card directly instead of having to do it through the third party and entering as the 'other' checkout option

    1 vote

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  11. Salon services can include variables that may increase prices of individual services. It would be easier to manage clients' expectations if an optional plus sign could be added to the end of custom price settings, to signal a potential increase in the cost of services.

    1 vote

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  12. Being able to click on a stylist's schedule and add a new client as you are booking them would be fantastic!

    1 vote

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  13. 1 vote

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  14. Being able to click on a stylist's schedule and having the option to add a new client would be fantastic!

    1 vote

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  15. We will be offering some wellness options that would require multiple bookings for the same service at the same time. Example: sound bath and yoga. This would also be helpful for some events that we host and we will be able to better manage the bookings, pay and reminders if Boulevard had this option.

    1 vote

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  16. There should be a better way to view ratings for all locations without having to switch the location in the dashboard - a report or summary would be ideal.

    1 vote

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  17. We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.

    1 vote

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  18. It would be great to have a place in the app where all of the patient's data was visible in one place, including Name, DOB (and current calculated age), address, contact information. It's in the desktop version, but not the app.

    1 vote

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  19. Please update the Service Commission report so that summaries are pulled based on the time of check out / time of payment. This will ensure the report is displayed in true chronological order, reflecting when transactions are actually completed.

    1 vote

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  20. The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.

    1 vote

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