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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7480 results found

  1. Need the ability to control the window for online cancellations by clients - 24 hours is much too far in advance for a barbershop environment, we would like clients to be able to cancel their own appointments up to 3 hours prior to appointment.

    2 votes

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  2. When people are booking this is one thing that comes up frequently, they select the add-ons but the price when they create the appointment is only the base service price and doesn't include the add ons or show the breakdown of pricing. Also, when looking at Orders or the receipt, it just tells you the total of the service with the add-ons. Would like a more detailed breakdown on the receipt

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. INSTEAD OF TWO TRANSACTIONS IT SHOULD STAY AS ONE, lets say someone is getting botox and wants to also purchase a package. instead of two transactions it should just stay in the one transaction and then you can do it all together... deduct the package and sell them the botox and sell the package all in one. you feel me??

    1 vote

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  4. Sell a package and reedeem in one transaction in checkout instead of doing two steps and refreshing the page!! This should all be seamless so we dont have to go back and forth from page to page it should sell it and deduct it all in one

    1 vote

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  5. Cancellations fees are not a true discount. For accounting purposes, this data is inaccurate. It is actually revenue. It should be listed separately from discounts.

    1 vote

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  6. Ability to add middle initials to account. We have many clients that have the same exact name (crazy, right), and having a way to list a middle initial to differentiate these clients would make check in much more swift.

    1 vote

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  7. When you run a subscription report, any client that has more than one subscription will show up blank. This defeats the purpose of the report because you then have to look at each client individually to determine their status.

    As an example, if a client has previously canceled a membership, but started a new one, their status on the Subscription report will be blank.

    1 vote

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  8. There needs to be a way for staff to be notified if there has been a reschedule! Without this notification, there is no way to be filling last minute holes. There is only a cancellations report, not a rescheduling report. Please help!!!

    1 vote

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  9. 1 vote

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  10. Would like staff to be able to add services, products, packages etc in the checkout window of an existing appointment w/o the permission to complete checkout.

    1 vote

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  11. It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.

    1 vote

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  12. It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.

    1 vote

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  13. Please add prices and service durations to both service menus (gear & manage). This would be so helpful to see this info a quick glance. Maybe there could be other categories we could view there, too.

    1 vote

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  14. MULTIPLE PHOTO UPLOADS FOR UPLOADING BEFORE AND AFTERS. ITS TOO TIME CONSUMING TO INDIVIDUALLY UPLOAD AND RUINS WORK FLOW.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. give cumulative totals for hours worked. Should not have to manually add up hours.

    1 vote

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  16. Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.

    1 vote

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  17. please place more than 3 options for the tip suggestions 4-5 options allows people to tip more, or not feel guilty when they cant. Its a fact that if there are button options listed for you the client is more likely to choose one than to put a custom amount and if its available on the screen they're more likely to just click on the screen and sign. This would be making it easier on the client at checkout and only having 3 options limits them. 18% 20% 22% 25% is better than 18% 20% 25% or 15% 20% 25%…

    1 vote

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  18. Front desk can't create schedule blocks

    1 vote

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  19. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  20. The ability to upload a client profile photo so we know who they are. Kind of like the provider photos but we'd see their faces. Clients can upload their own photo as well on their client portal.

    1 vote

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