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  1. Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.

    2 votes

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  2. The upcoming appointment filter needs to be able to go along with Provider for the upcoming appointment not provider they have seen in the past.

    2 votes

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  3. Indie Mane Salon & Spa would like the ability to quickly see not only the date of previous service but how many weeks ago that service was. Currently, they have to manually calculate based on the date shown. They often use this function to determine next pre-booking window.

    2 votes

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  4. There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.

    2 votes

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  5. 2 votes

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  6. The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.

    2 votes

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  7. 2 votes

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  8. It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks

    2 votes

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  9. a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB

    2 votes

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  10. The new app needs to reflect when people are checked out.

    2 votes

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  11. All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful

    2 votes

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  12. Can't create a library of images so I have to upload everything every time I create a new email

    2 votes

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  13. On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.

    2 votes

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  14. For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)

    2 votes

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  15. I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.

    2 votes

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  16. My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!

    2 votes

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  17. Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo

    2 votes

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  18. We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.

    2 votes

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  19. It helps when charting filler to be able to indicate the direction of injection. Thanks!

    2 votes

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  20. 2 votes

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