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  1. It would be helpful to be able to customize inactivity timeouts per individual employee. We had it set to 5 minutes due to the fact that we have 4 guest relations desks and there were issues with employees stepping away without logging out. We've now run into the issue where providers are charting, it times out, and they lose all of their notes.. It would be nice to set provider's timeouts longer than guest relations'.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. 1 vote

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  3. Instead of having to complete 2 orders the ability to redeem a voucher at time of purchase. 95% of clients buying a package that day are in store to redeem one voucher.

    1 vote

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  4. I need a way to set "tasks" with deadlines for staff. For example, follow up with Jane Doe regarding laser package. These tasks should not show or disrupt their booking calendar.

    1 vote

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  5. it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
    - who changed staff role and when
    - who changed "bookable online" and when
    - who changed service assignments

    1 vote

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  6. TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP

    1 vote

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  7. When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).

    1 vote

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  8. 1 vote

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  9. We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.

    1 vote

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  10. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

    1 vote

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  11. Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.

    1 vote

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  12. Have certain client notes show up on the popup when you click on their appointment.

    1 vote

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  13. 1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  14. 1 vote

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  15. Stylists want to see what each client tips them on the app

    1 vote

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  16. I make gift card donations often to local organizations. In order to enter the gift card info, serial number and amount. The sale needs to be closed out and the only option I see is 'other'. For accounting purposes when a sales report is pulled, it looks like the gift card amount is charged, though no monies came into the drawer, as it's a donation. What is the best way to zero out the amount owed without changing the card amount at checkout? Maybe this can be an option or if you have a suggestion I'd love to learn more!

    1 vote

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  17. when checking out a client in a membership, ability to redeem their membership for the month

    1 vote

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  18. I think that having E-prescibing, Lab ordering and the ability to access a full CRM with texting and calling through boulevard would make it fully an all-in-one system. with access to the mobile app to receive texts and calls as well. These three things are really what the aesthetic and wellness spaces need for a seamless system. Also google reviews sent to patients, not boulevard does no one good if you can't see them!

    1 vote

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  19. Make account credits where they can be titled, also if we can have more options to customize credits (ex, only redeemable on services, products, etc.)

    1 vote

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  20. Ability to obtain client photos to pull into a message out to clients with their progress over time

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