7175 results found
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client bought package online notification
Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.
1 vote -
assign multiple staff to one service
we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff
1 vote -
Workflow inefficiencies created by Boulevard Platform
One of the biggest issues with this practice management platform is the lack of operational workflows truly aimed at improving each practice's management of their business.
We need to be able to have unique customizations directly through boulevard as we are not paying to utilize BLVD as a merchant processor but rather for our practice operational needs and medical records. Not giving us an option to create a unique experience that fits our brand is disheartening to say the least.
The amount of work arounds we have had to create and the amount of money spent on outside apps to…
1 vote -
Client Customization
Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?
But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient…
1 vote -
Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…1 vote -
packages reports
When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.
1 vote -
Allow a client to be checked out without having an Appoinment
When sale is selected and we put clients name please allow us to check out a service
1 vote -
Change active membership's location without cancelling/reselling
A client may have purchased a membership at one location but moved and started frequenting another. It would be great to be able to simply change the membership location so they start getting billed where they are receiving services.
1 vote -
feedback after appointment
It would be great if we could send a google form post appointment for people to fill out? like on the marketing tab could it automatically send a email or text after someone checks out with a link or something like that.
1 vote -
Med spa's need the ability to have Computerized Physician Order Entry
As an RN working in a med spa I need a way for the physician/ PA to write orders that I can then execute. They need to be tied to specific clients.
1 vote -
Combine Professional and Duo functionality for checkouts
Allow me to start a checkout on the professional app, and when it asks for a card, it switches to the DUO checkout screen and bluetooth connects to my duo. I can just turn the iPad around for the customer to complete their part, and then it goes back to the app screen for me to finish the checkout. Would make mobile checkouts easier, plus make it easier to have resilient options if the internet is down as our iPad has a cellular modem.
1 vote -
Create a fragrance specialist category for stylists!
Fragrance specialist should not be lumped under "Beauty Stylists". It's a misnomer and causes confusion!
1 vote -
Create a fragrance specialist category!
It isn't appropriate to lump fragrance specialists under the banner "beauty stylists". It's a misnomer and causes confusion.
1 vote -
Allow the stylist to manage the CONFIRMATION of a self-booked appointment.
Allow the Stylist the opportunity to review the details of a self-booked appointment BEFORE the appt. is automatically CONFIRMED and communication sent to the customer!
1 vote -
service deposits
We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.
1 vote -
Ability to adding Credit Card on the Professional App.
I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.
1 vote -
option to arrange the client facing order of memberships
option to arrange the client facing order of memberships
1 vote -
Message blocking through messages tab
I would like the ability to block junk/spam messages on the messaging tab
1 vote -
Request new clients to complete their profile so they are opted in for text marketing.
When a new client calls to schedule and a profile is created for them, it automatically opts them out of text marketing. There should be an option for the appointment to be "set" but the client has to complete the rest of their profile. Leaving them opted in for messages in the beginning.
1 vote -
text
Ability to text on Boulevard without creating an entire client profile for that phone #
1 vote
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