8555 results found
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Sandbox Option to Help Plan Schedules
It would be great to have a feature where there is a sandbox mode or "fake" employee profiles that we can add to the calendar view to help plan and build schedules. As a salon with only a certain amount of stations available seeing profiles on the calendar helps me visualize and plan who I can put where, and when.
2 votes -
Membership Upgrade Options
I have an issue with the memberships:
We have a leveling system with estheticians where they can level up and their price goes up. Our memberships include levels 1-3 staff for the monthly price but if they pay additional $20, they can book with an advanced esthetician. Right now, we have to add an upgrade fee at checkout, but it isn't clear to the client when booking their appointment which service provider is included and which is not. Our advanced estheticians are not on online booking right now, would love the option to put them up online for the membership…
2 votes -
Audience Filter Based on Spend
Blushington would like the ability to target their top spenders without having to use the added step of tags. If we could have an audience filter for overall spend & product spend over a time period that would be ideal.
2 votes -
receipt signature
inform user and client if client needs to sign a receipt
2 votes -
Customizable post-appointment text message to warn about replying "STOP"
Ability to customize post-appointment text message to include language warning against fully opting out of all texts. Eg. "Replying STOP will block all future communication with this location."
2 votes -
Automated away text!
Ability to send an away text whenever we miss a phone call. This will help us capture missed clients + win-win for everyone, including BLVD!
2 votes -
schedule color
On the appointment book - have the "schedule hours for the day" have the option of darker scale. We are having issues of seeing when someone is in the salon due to the colors being to light for behind the appointments. Possibly offer a dark screen scale as option
2 votes -
Automatic Fund Removal Upon Dispute
When a client disputes a deposit that was used to fund their account balance, the system should automatically remove that corresponding credit from the client’s account until the dispute is resolved.
2 votes -
Net service/product/package sales should not include tips or at the very least you should be able to filter out tips!
It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?
I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…
2 votes -
2 votes
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Expanded Payment Permissions
The customer is requesting more granular permissions around payment access for their manager-level users. Specifically, they would like their managers to be able to:
Log information related to disputes (e.g., add notes, upload supporting documents, track communication).
View active and historical disputes for transparency and internal handling.
However, they do not want managers to have access to sensitive financial settings, including:
Viewing or editing the business’s bank account details.
Accessing or downloading deposit reports or payout information.
2 votes -
Events or Ticket sales
I have had difficulty setting up an Event that i need clients to sign up for. I have had to use another platform and then encored cost. Maybe I am unaware how to do, but thus far have not been able to do this.
2 votes -
Tip Breakdown in Pro App
Scents of Serenity therapists would like to see a breakdown of tips and product sales in the Pro App. It would also be great if there was no lag-time in data population.
2 votes -
filter records reports by active/inactive
when looking at service/product catalog or staff members, inactive profiles are unnecessary so a filer would be helpful. Not all records reports have an "active" column so it isn't always actually even clear what is active or not.
2 votes -
Tags under appts
The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.
2 votes -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
2 votes -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
Schedule alert visiblity
Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.
2 votes -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
2 votes -
2 votes
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