8555 results found
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Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
2 votes
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Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes -
Report that includes patients with active memberships, including a list of their upcoming or appointment status
Goal: contact patients who have an active membership and have not booked their appointment for the month.
2 votes -
I'd like for the cancellation dashboard to not limit to a specific date - I want multiple pages that continues to go back in time.
Can we update the cancellation dashboard so it’s not restricted to a single date view? Right now, it defaults to one specific day, and I have to click through each date individually. Ideally, I’d like it to support multiple pages that allow users to continuously go back in time—almost like an infinite scroll or paginated history.
2 votes -
Excluding another location's members when an automated campaign is triggered
Restriction to ensure a location's automated campaign does not get sent to a client whose membership is not with the sending location.
2 votes -
2 votes
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Prioritize the right features your working on
You keep working on features that only apply to a handful of users and have a handful of votes on it instead of features that have been requested for MONTHS OR YEARS like invoices or better notifications with HUNDREDS of votes. Work on the stuff that the most people want not what a couple of high paying clients request of you
2 votes -
packages sales from products in check out and the app stats
Separate packages sales from products in check out and the app stats.
2 votes -
Add the "allergies" field to the patient profile in the professional app
Our providers are using iPads during clinic, and need to clearly see patients' allergies. This field should be added to the professional app the way it is in the dashboard version.
2 votes -
Integrate alle (allergan rewards program) with boulevard.
Many of my patients have alle. I have to log onto that system to check their points. It would be amazing if the points could be available to be spent at checkout.
2 votes -
Form field in chart to carry forward
We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.
2 votes -
Photos to upload for service description
Photos to upload for service description
2 votes -
No Cancellation Policy shall appear without our consent at checkout.
Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface
Dear Boulevard Support,
I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.
Furthermore, I have set my cancellation deadline to 3 hours before the…
2 votes -
Enhanced Notifications
We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.
2 votes -
Update staff schedule API
schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.
2 votes -
Order of stylists listed when guests go through online booking...
We would LOVE to be able to change the way our stylists are listed to guests when booking online. Even if we could change from most expensive to least and go the opposite would be nice from time to time. They are the ones building their books the most and I want to see if that helps get them more results:) But just having the option to have them come up differently when booking online would be AMAZING!
2 votes -
message center auto attendant links back to client portal
You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"
We alllllll want to do less work. Help us teach people how to do it for us.
2 votes -
A comp button when not charging a client for a service. It's frustrating to have to "check out with card" even when the balance is zero.
If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.
2 votes -
Pls make the loyalty program points system easier to understand
It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
Whenever I have to work with it we have to call chat to explain our dollar amount set up.There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.
It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.
2 votes
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