7489 results found
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Marketing - Visibility into Client List Where Retargeting Emails are Being Sent
I want to export the client list of who is receiving our marketing emails. I also would like to better understand how / if the email outreach logic takes into account clients who may have received the same email just days prior and if we can customize how often one client gets the same retargeting email in a month. Otherwise I think we need to turn them off.
2 votes -
Ability to cancel all existing appointments for a client (not recurring)
If a client would like to book all their appointments, it would be more convenient to do it with one function instead of individually having to cancel them. This is when they are not booked as recurring but possibly booked a couple of blow dry appointments and a couple of colors on individually chosen dates.
2 votes -
Staff schedule - Allow hours to manually be typed
From the staff schedule, allow hours to manually be typed, rather than only selecting available hours via dropdown picker. This would make this less tedious / time consuming.
2 votes -
BUG REPORT: Beta Reports doesn't show more than first 50 (100?) options for filters
When filtering beta reports, you can only select from the first 50 clients, products, services, etc... This drastically limits options for customized reports when you have several thousand clients and more than 1000 products in the system.
2 votes -
Allow unconfirmed, confirmed arrived stages to be optional
we don't use these methods and they cause a lot of confusion for staff and clientele. This should be optional since your client base isn't only salons that work this way. For our needs Booked Arrived Paid/checked out would be fine. Or just the option to keep your names/status but to have the choice to eliminate/deactivate the use of some of them. We are a sauna people book online, arrive, checkout. Thanks!
2 votes -
Add "Last Appt Date" to Client Profile Overview
This is more important than "comes every X", "Show Rate", "Average visit value", or "Walk ins".
2 votes -
Birthday Points
Hello,
Our clients currently receive an email for their birthdays notifying them they have a $10 credit that can be used at their next visit. But these credits to not automatically hit their account. We would like blvd to automatically apply these. Other wise we have to do this extra step at checkout.
Thank you
2 votes -
Sales
It seems as though this is a concern for everyone to have an area where sales for the appointment can be logged. So I won't reiterate :)
Presently I keep receipts for completed appointments in an appointment book. However, being able to eliminate the paper would be great.
2 votes -
It would be nice to set the commsion rate as well as assign multiple service providers for packages
We use packages to sell prepaid series on a single service but that does not gurantee that they will see the same provider and the comission is that of a service, so being able to set commsion amount as well as attach a service provder to it at checkout woudl be helpful.
We have spent YEARs offering this to clients and it has become quite a headache now that we have blvd. I would love to be able to sell a package of 6 massages and not assign comission to the the whole lump of the sale but rather as…
2 votes -
More Accurate Performance Report
The Report should show the commission of Product and Service Sales NOT the Gross.
2 votes -
Tipping out Front desk
Tipping out the Front of house when done with a client that will allow FOH to take a % from stylist.
2 votes -
Change the confusing wording of Adjust Price for memberships
Adjust Price vs Add A discount. It's confusing as hell. Technically adjusting the price IS adding a discount. When we setup memberships, I'm scared my employees will mess up and adjust the price to $0 instead of applying a one time discount to $0 and then clients will get free services forever.
Change the name to something like:
Apply Discount ---> Apply Discount Today Only
Adjust Price ---> . Adjust the Recurring Price2 votes -
SERVICE NUMBERS UPDATE IN REAL TIME
WE WANT TO SEE OUR SERVICE AND RETAIL NUMBERS UPDATE AS THE DAY GOES ON TO KEEP US MOTIVATED ALSO IF WE COULD CHANGE SERVICES MORE EASILY THAN HAVING TO DELETE THE ENTIRE APPOINTMENT JUST CHANGE THE CODE BECAUSE IT TAKES SO LONG TO DELETE IT AND REFIGURE OUT THE TIMING OF WHICH THE ORIGINAL APPOINTMENT WAS IN AND RESCHEDULE IT WHEN WE JUST WANT TO UPDATE OR MODIFY THE SERVICE EX; IF THEY WERE SCHEDULED FOR A FULL HIGHLIGHT AND WE CHANGE TO A PARTIAL ITS A LONG PROCESS JUST TO CHANGE IT TO A PARTIAL AND THE CLIENTS…
2 votes -
service numbers in real time
PLEASE UPDATE OUR SERVICE STATS AND UPDATE OUR SERVICE AND RETAIL NUMBERS IN REAL TIME AS THE DAY GOES ON SO WE CAN KEEP OURSELVES UPDATED WITH OUR NUMBERS AND GOAL FOR THE END OF THE DAY AND IT WILL MOTIVATE US TO UPSELL MORE
2 votes -
Need payment report by stylist
Hello! We are new with Boulevard, and need a report showing payment methods for services by stylist that we could run daily. Please help, and thank you! Jennifer
2 votes -
Give the option to adjust the add on duration time to more than just 5 minute increments.
Give the option to adjust the service add ons to be more than 5 minute increments. It would be nice if there weren't any restrictions and you could set the duration for any amount of time or if it was more clear that the duration can only be increased in increments of 5.
2 votes -
Do not make duration, process time and transition time cumulative.
For service options, the Options add to the total duration, process time or transition time. But when selecting an Option, it would be better to just have it tacked on to the end of the "top" service. Example: A color service has Option 1 to add a treatment, Option 2 a haircut or blow out. I don't want the treatment and haircut/blowout to be added to the color's duration. I want it after the color Process Time. Now I am having to add Transition Times to make it work, even though there are actually multiple (2) process times within the…
2 votes -
change due should reflect in register
If someone writes their check for more money than their bill is the computer will tell you that there is change due but then it does not show it taken from the register. I then have to go in and do a cash out for that change. I feel like the computer should know that change coming from a check means cash is coming out of the drawer.
2 votes -
Purchase Orders / Apply Vendor Discounts
Many times we purchase products, retail or backbar and the vendor does a promotion or monetary discount. It would be lovely to have a option to apply an "offer" or percentage discount in the purchase orders directly to maintain accurate reporting of inventory and their cost value.
2 votes -
Deposits that are not completely used for the services rendered should be automatically refunded to the client at that order completion.
Or perhaps give businesses the option to enable this. Right now we are over quoting most deposit services just so that there is no shock with pricing on checkout. But with boulevard we are unknowingly making our clients think we are holding onto their deposits for selfish reasons. An option to have the remaining deposits refunded to the customers on this checkout would be great, also a prompt on the ipad letting them know this. Or perhaps an option presented to the client, "would you like the remaining deposit refunded to your original payment method, or would you like the…
2 votes
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