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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7237 results found

  1. You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.

    8 votes

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  2. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    6 votes

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  3. Similar to GHL. An embedded calendar option to place on website for easy booking would be great. the current book through calendar link is not the best and offers little customizability

    https://help.gohighlevel.com/support/solutions/48000449585

    1 vote

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    0 comments  ·  Admin →
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  4. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    12 votes

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  5. Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.

    5 votes

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  6. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    5 votes

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  7. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    3 votes

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    1 comment  ·  Admin →
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  8. I would appreciate the ability to add forms and charts from the desktop/laptop

    1 vote

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    0 comments  ·  Admin →
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  9. We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    105 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  10. Ability to organize Client Audiences in folders, similar to Reports organization.

    3 votes

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  11. When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.

    26 votes

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  12. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    11 votes

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    1 comment  ·  Admin →
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  13. 6 votes

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  14. It is vital to be able to show the PURCHASE DATE on the gift card report!! If there is an expiration policy we must be able to locate old cards and notify client their card is about to expire!!! From the accounting side we must be able to pull a valuation report that shows age of gift and balance at a given date or point in time!!

    9 votes

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  15. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    46 votes

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  16. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    6 votes

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  17. 1 vote

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    0 comments  ·  Admin →
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  18. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    12 votes

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  19. It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.

    2 votes

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  20. Would love to see an option where you can see the hours front desk/management Staff will be working through the schedule option instead of just at the time clock so it is visible from the app and not just the internet browser.

    2 votes

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