7199 results found
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DNS record settings and email hosting options
We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.
1 vote -
Ability to customize Marketing email
We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.
4 votes -
renaming old charting for quick reference
Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:
1/1/25- Laser Hair removal Chin, upper lip and legs..
instead of
1/1/25- Advanced charting
2 votes -
When booking online we would like to know where we got the lead from.
We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.
2 votes -
Shorten appointments after checked out
Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)
5 votes -
Appts Canceled Audience Filter
Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.
1 vote -
after so much time, comments in appts start disappearing. I would like to see comments from all appts.
On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
Maybe add a next page button so we can still have record of all appt notes.2 votes -
reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
67 votes -
Mandatory Client Detail Fields
I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.
I need this to hold my staff responsible for collecting it as well.
2 votes -
Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
4 votes -
Multiple Merchant Override Permissions
Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.
1 vote -
All Staff Blocked Time Entry
Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..
7 votes -
Sell a retail product kit that is tracked with inventory.
We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.
8 votes -
Improve Form/Chart Status to Avoid Confusion with Unsigned Documents
It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.
3 votes -
Ability to separate appointment editing preferences within privilege groups.
Separate the ability to add/modify: service, products, service date & time, etc.
2 votes -
Business cost based on units used rather than a flat rate per service.
Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.
5 votes -
charting
I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.
15 votes -
Manual back dating charts/gallery photos
Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.
7 votes -
Forms should be sent in order to clients
Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.
1 vote -
Creating a client profile
Profile auto populate the client info and content , why re enter ?
1 vote
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