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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7237 results found

  1. I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.

    1 vote

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  2. If a patient changes which membership they are on or the cost of their membership changes, it would be nice to be able to edit the price that the patient is being charged rather than cancelling and restarting a new one

    2 votes

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    1 comment  ·  Admin →
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  3. FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!

    1 vote

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  4. Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language

    4 votes

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  5. 3 votes

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  6. Would like to see individual sales of memberships and packages in the professional app as well as services, products and tips.

    2 votes

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  7. Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes

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  8. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes

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    1 comment  ·  Admin →
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  9. We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.

    If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!

    3 votes

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  11. It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds

    2 votes

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  12. 5 votes

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  13. have a place to document second addresses for second/summer homes

    1 vote

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    0 comments  ·  Admin →
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  14. We should be able to answer/respond to text messages through the blvd app

    303 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  15. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Send pictures in messages, please!

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. Would be great if the purchase orders retained the suppliers name on the download versus our salon name. (Like what you see in Blvd) We use them to email the order in and having our own name when we download to send doesn't make it easy to decipher what supplier gets which p.o. unless we rename every purchase order.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes

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  19. A way that clients are able to gain rewards (made by the practice) for clients to gain with each check in (always practice to customize the number of visits that allows clients to earn reward)

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    27 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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