7202 results found
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Preserve "Another Client" Referral Option when Referral Program is active.
Once the Referral Program is activated, "Another client" ceases to exist as an option for Referral under a clients contact information. This may and has resulted in the inability to later manually edit / add another Client as a referring party when the Client who was referred pre exists as a client with completed appointments.
We would like for "Another Client" To remain as an option even if the Referral Program is active.
3 votes -
Product Price Analysis vs Market Competition
For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.
2 votes -
when having guest appointments, allow for account credit application to be smoother
we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math
4 votes -
Have a better history log for client profiles
If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"
5 votes -
Remove "custom" option for online gratuity
We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"
3 votes -
Not allowing deleting of other service providers notes. Only original provider that charted is permitted to delete.
Since multiple providers have access to same charts, need to have password or pin to allow deleting someone else’s charted notes. Too easy to delete notes.
6 votes -
virtual invoicing for account credits
virtual invoicing for account credits
3 votes -
Show online service name as different than service on our schedule
Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.
2 votes -
Enter purchase orders for service inventory
I want to enter purchase orders for SERVICE/PROFESSIONAL inventory as well. I don't want this inventory to show up in "PRODUCTS" but I want to be able to have a separate list of PROFESSIONAL Inventory.
This would include all service items such as wax, tints, flip solutions, etc. I would also love if it included other inventory such as cleaning supplies, trash bags, etc.
I'd love to be able to enter in a Purchase Order for these items as well, so that my other staff knows when these items are on the way and what should be expected in the…
1 vote -
Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account
Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.
27 votes -
pin forms to top
Pin certain forms to the top of forms list
Also pin certain photos to the top of the gallery3 votes -
7 votes
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Prospr integration
Schedules and shifts are created in Prospr, then manually created/changed in Boulevard. If approved and published shifts from Prospr automatically updated boulevard schedules, this would eliminate any potential room for error that manually updating may have.
1 vote -
Non-admins who can edit timecards shouldn't be able to edit their own
Managers have access and should be able to edit timecards for service providers and other non-management employees. They should still not be able to edit their own timecards - this should be left to Admins only.
3 votes -
cancellation policy by location
Set custom cancellation policy by location. For example we have one main location and an alternate location that sees patients once a month. For that second location we'd like to have a longer period for cancellations, while our main location is fine with a 48 hour notice.
1 vote -
Itemized reports for specific offers/discounts
We need to be able to run a report for specific offers/discounts and whose account they were applied to.
2 votes -
List of open notes
It would be so helpful to be able to see a list of unsigned "draft" notes so we have an added safety net against unfinished documentation.
3 votes -
Improve Clarity at Checkout: Rewording the iPad Prompt
Idea:
To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:
"Complete Checkout"
"Finalize Your Purchase"
"Proceed to Payment"
"Finish Your Transaction"This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.
6 votes -
Permission: Reports
We should be able to customize which reports staff can see. It is all or nothing currently. Staff shouldn't see company info or each others info.
6 votes -
There should be an option to print a pdf file of the client's chart/forms in case they would like a copy or if we have to submit document
There should be an option to print and save a pdf file of the client's chart/forms in case they would like a copy or if we have to submit documents to their other doctors or to do a prior authorization on their behalf. Patient's have the right to obtain a copy of their office notes and or forms completed.
3 votes
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