8483 results found
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For the Therapist- allow notifications of MOVED appointments
For the Therapist- allow notifications of MOVED appointments- Currently staff do not know if an appointment has been moved, they are only notified of Cancelations & new appointments.
7 votes -
multiple stylist at one time when booking
It would be nice in the booking page to just show all stylists and their availability so clients dont select one stylist just to find out they dont have a good time slot for them and have to start their booking over from the beginning. if not all stylist at least allow the client to select multiple stylist they like to sit with so they can view more available time slots
3 votes -
Report for Service Prices by Location
This would be a report that can show the location-level price overrides for all services at a business.
1 vote -
Feedback on new product list format
The interface looks different when I'm in "products". It's slower and less intuitive. I have click through so many more steps to adjust inventory. 👎🏼
4 votes -
Add descriptions for bank account charges related to chargebacks
This would be helpful for identifying which debits in a bank account relate to a chargeback and whether the debit is the original chargeback or the final outcome when a bank finds in favor of the client.
1 vote -
Make credits button more visible
everyone overlooks the available account credits at checkout. it needs to be lit up or more visible to see
4 votes -
Deposit
Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.
4 votes -
Integrate with classpass
Integrate with classpass
3 votes -
Buy now pay later
I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.
I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.
Thank you!
3 votes -
Send text/email with link to bill
In Jane we were able to send a text/email with a bill. Would love to have this feature. This is nice if someone is coming to purchase a product for example and wants to pre-pay and just drop in for pickup and you don't have an online store. Or if someone has a remaining statement and you don't have a card on file.
1 vote -
An icon for when there is a comment note.
An icon that pops up on the completed Appointments to let you know there is a comment note in the appointment.
1 vote -
look up patients by emojis
Example: We have patients sign off on using photos for marketing and we add an emoji to their profile so we can quickly see on the schedule. It would be great if we could look up profiles by emojis as well as run reports so we can get a list of just those patients.
2 votes -
auto blocking a client that has a no show rate less than 75%
When a clients profile has a "no show" rating of less than 75%, have a pre-set auto block option so they can no longer book online.
2 votes -
customizable rewards
One feature that would significantly improve Boulevard's loyalty program would be the ability to create fully customizable rewards.
Currently, rewards are fairly limited. We'd love the flexibility to create our own rewards based on our business model and marketing goals. For example, we'd like to be able to:
Create custom reward names and descriptions.
Set any point value for redemption.
Apply rewards to specific services, products, memberships, or providers.
Offer rewards such as complimentary add-ons (dermaplaning, gua sha, LED therapy), dollar-off discounts, percentage discounts, free services, or exclusive member perks.
Set expiration dates and usage limits.
Choose whether rewards can…5 votes -
Last Visit Alert on Appointment
When we're at the front desk or looking at the calendar, there's no way to see when a client was last in without clicking into their full profile. During a busy shift, opening each client's account one at a time to check their last visit is slow and easily skipped which means we miss chances to acknowledge flag clients who've lapsed, are back too soon and/or drive rebooking. The Appointment Preview Window already shows client name, phone, service, provider, cost, and notes, but "last visit", one of the most useful data points for the desk isn't there.
Proposed solution:
Surface…1 vote -
Customer-facing support ticket portal
WHAT IT IS:
A service portal (ServiceNow / Jira Service Management style) where corporate can view all open support tickets across all locations in one view.USE CASE:
A clinic manager in Texas submits a support case. Corporate IT wants to see it, track status, see who at Boulevard is working it, and know the resolution timeline, without relying solely on SAM/TAM follow-up. Today, their answer from Nextech is "call support and hope", where they can call four times and get four different answers with no case continuity. For a multi-brand, multi-location org, ticket visibility is how corporate holds vendors…1 vote -
Klarna/Affirm
Please make the Klarna/Affirm a business option. We will NEVER offer it and should be able to turn it off in our system.
5 votes -
Add a missed call text back feature
Have an automatic SMS that goes out when a clients phone call is missed along with where they can book or offer to text back to ask a question.
1 vote -
Create a space on client’s “overview” page that always stays pinned to the top area for listing past medical history and current medications
Pinning medication list and PMH to overview page
2 votes -
open charts
New chart sign off is AMAZING - but would be better if you could filter charts by charts that have not been started as well as in progress notes
1 vote
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