7434 results found
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more robust app
The app really needs to be more robust. Reporting, messaging are my main requests.
2 votes -
Dynamic Package Pricing
Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.
2 votes -
display offset fee for all
Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.
4 votes -
calendar view
Please provide option to view calendar in a week form and month form for easier scheduling.
3 votes -
POP UP ALERTS FOR DAILY SCHEDULE
POP UP ALERT FOR DAILY SCHEDULE
1 vote -
POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2
POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2
1 vote -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
6 votes -
Alert when appointment limit is reached
We need a way to know when a client's appointment limit has been reached. Some clients receive 20 appointments covered by insurance (after meeting their deductible) and there are too many to keep track of manually. The last thing a client wants to hear is that they now owe payment because they unknowingly attended appointments that were no longer covered.
1 vote -
A quick access customer service phone number that leads to a person
A quick access customer service phone number that leads to a person, an actual human.
7 votes -
1 vote
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New client count in future booked appointments by provider
We have a booked forecast by staff summary which is used to track appointment volume by provider at each location, but it's also important to know how many of those appointments are for new clients. this helps understand the distribution for the following week/month.
1 vote -
Please add the option to select "OTHER / GROUPON" as payment method EVEN when $0.00 is the total
When using Groupon or other services where customers are not paying US directly, the only way to TAG that (mark this as a groupon pmt, for example) is to create a 'product purchase' for '$0.01' = since we do not enter (or know) the actual REAL total amount we are ultimately getting... (this applies to several third party partners that take a commission on a sliding scale)
Can you please make the "Other Payment" option available EVEN when the total is $0.00??
This would GREATLY improve our Reporting options!!
1 vote -
Recurring scheduled shifts should allow editing without deleting or changing all future shifts
You are currently not able to edit or delete a specific shift for shifts that are inputted with the recurring schedule feature. You should be able to edit a single recurring shift for an employee without it affecting their entire future schedule.
2 votes -
bring back itemized receipts
Itemized receipts give our clients piece of mind while maintaining business transparency.
1 vote -
Have a month view on the calendar. It's super helpful.
Calendar month view.
3 votes -
Have option for client to add gratuities to the purchase of a membership or package
I would like there to be an option for the client to add gratuities onto their purchase of a package of membership, making there no need for any transaction at the end of their appt.
1 vote -
1 vote
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Export custom reports without having to save first
currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.
2 votes -
Automatics Deposit tags when the client has any type of credit in their account
Deposit tags automatically show up when there is any type of credit/gift card in client’s account.
1 vote -
CRM Tool
Looking to streamline interoffice staff communications.
Need interoffice staff communications like a CRM, notifying staff of things like: Policy update changes (with an alert with checkbox to acknowledge), as well as reporting on action taken and completion.
Also looking for staff to text between rooms as well.
1 vote
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