7213 results found
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PCI compliance over the phone
Create a plug-in for us to take credit cards over the phone and remain PCI compliant
3 votes -
Improved visibility into billing details for multiple locations
it would make reconciliation much easier to be able to view all invoices with location and line item breakdowns in one place and be able to download it too! instead, we have to go into the manage tab at all of them which is very time consuming
4 votes -
Ability to reinstate "Completed" appointments
The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.
2 votes -
2 votes
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Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
5 votes -
Turn off notifications for certain services
We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!
3 votes -
Fixed Date Range for Consent Forms
As a medical practice - it can allow the patient to edit the date at which consents are signed. It should be time stamped for legal reasons and should not be editable.
3 votes -
Customizable commission rate for cancellation fees
Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.
3 votes -
3 votes
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2 votes
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When self cancelling, clients should be asked if they want to cancel their "guests" appointment as well.
A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!
17 votes -
An app for patients
An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!
2 votes -
Submitting picture icon via Mobile App
It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks
2 votes -
Easily transfer memberships from one location to another
Ability to transfer memberships from one location to another without having to cancel and resell the membership.
3 votes -
Allow color coding for client types - online booking, VIP, new client, etc.
Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.
4 votes -
leads
Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.
3 votes -
Client Order History
When you go to the history tab in the client profile and scroll down to the Order History - it would help to be able to see if the Sale Total is a credit or a debit
5 votes -
Thank you for your help, please pass along the following recommendations for improvements: 1. Allow messages to be tagged "unread" and allow
- Allow messages to be tagged "unread" and allow messages to be sent to providers/front desk
- Put in place safeguard so a provider cannot be scheduled in two different locations at the same time.
- Allow blocked times (ie out/PTO) to be seen in all locations provider is seeing patients
- Allow option to see providers schedule in all locations they work on the same page
5 votes -
Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
59 votes -
Text Message File and Client Notes File Downloads. It's needed to respond to Disputes
I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.
3 votes
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