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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8145 results found

  1. send rating reviews to each employee with easy email click button- like we can do with other reports. Filter and send out rather than having to export to Excel.

    2 votes

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  2. Need a setting other than first appointment so that you can differentiate between an actual new client or the first appointment for a selected form. When new forms are created if using the first appointment option need to have ability to not send to existing clients.

    2 votes

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    1 comment  ·  Admin →
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  3. When a patient uses multiple payment methods at checkout, the screen shows the full amount for the first transaction, which is confusing for patients.

    For example, I had a patient put $300 on one credit card then the rest on another, when I ran the transaction for the first $300, it showed the visit total, not the $300 that they were being charged at that time.

    1 vote

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  4. It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.

    9 votes

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  5. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    3 votes

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  6. As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.

    14 votes

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  7. When I click the calendar for a specific staff member, and then search for a service, it pops up services that that staff memeber doesn't offer. If you have already selected a calendar, and then picked a staff member (even if its their calendar we select it still makes you pick the staff memeber) but then it shows EVERY service we offer when searching. We constantly run into staff members booking the wrong services with the wrong time and pricing for them if some services have the same or similar names.

    2 votes

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    1. Please allow us to categorize forms/charts.

    2. Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".

    3. Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…

    19 votes

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  8. It is difficult to track when patients owe you- especially when it is busy at checkout time. Make a feature where it auto ads in the outstanding amount to the current checkout with a note in the sidebar what it relates to

    1 vote

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  9. It is difficult to track when patients owe you- especially when it is busy at checkout time. Make a feature where it auto ads in the outstanding amount to the current checkout with a note in the sidebar what it relates to

    1 vote

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  10. feedback- I dislike the new format as it only lists 3-5 forms when you try to add one on an office visit, and there is no way to search for one. This is a big problem for me as I can't get the form attached to the visit to take notes!
    Also- one of my most used charts is usually not listed as a choice, so I have traditionally had to search for it...now I can't even do that. We need to be able to "star" favorite forms so they are at top of lists with things like this.

    going…

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
    There is currently no fix for this, but would be cool if you could come up with a workaround.

    2 votes

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  12. Be able to perform labs within software or offer an integration

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. change a client name on a scheduled appointment

    2 votes

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  14. Be able to mark of online booking as they are checked instead of "read All"

    2 votes

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  15. We need the capability to pay different commissions on certain products. Maybe based on category. Such as 10% for retail like shampoos and conditioners. 7% on styling tools because their markup isn't 100%

    2 votes

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  16. Accidentally checked in a client by mistake, the only way to undo the mistake is to void the entire ticket and then re-book the client. We should just be able to quickly undo a mistaken check-in

    1 vote

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  17. If a patient changes which membership they are on or the cost of their membership changes, it would be nice to be able to edit the price that the patient is being charged rather than cancelling and restarting a new one

    2 votes

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  18. It would create a more cohesive brand and user experience to be able to customize what forms look like to clients, especially when surfacing in a custom app. Otherwise, an iframe must be used to embed it anywhere outside the standard flow.

    2 votes

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  19. Hello, we would like to have the ability to limit the amount of reward dollars that can be used during checkout. Currently, the system only allows us to apply the full available reward amount. Is there a way to set a specific limit per transaction?

    2 votes

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