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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7735 results found

  1. on the checkout screen for rebooking if the clients had a screen that pops up with 3,5,6,7,8,9,10,11,12 week rebooking that would help.

    3 votes

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  2. Would be great if the purchase orders retained the suppliers name on the download versus our salon name. (Like what you see in Blvd) We use them to email the order in and having our own name when we download to send doesn't make it easy to decipher what supplier gets which p.o. unless we rename every purchase order.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…

    2 votes

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  4. Allow for HIPPA-compliant virtual appointments. Easy to send out links and keep client's information safe.

    19 votes

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  5. 3 votes

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  6. Developers maybe check coding see if there's an error. We have literally changed it several times already.

    2 votes

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    1 comment  ·  Admin →
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  7. 3 votes

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  8. A way that clients are able to gain rewards (made by the practice) for clients to gain with each check in (always practice to customize the number of visits that allows clients to earn reward)

    1 vote

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  9. Also there needs to be a in client information the dollar amount spent and allow tags.

    2 votes

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  10. Currently, summaries are location-based, requiring users to log into each location's dashboard individually to view booked forecast information. This feature would introduce a new report that aggregates data from all locations, providing:

    A unified view of booked forecasts across all locations

    The ability to compare and contrast performance between different locations

    Time-saving efficiency for multi-location businesses

    Enhanced decision-making capabilities with a holistic view of the entire business

    This feature would significantly improve the user experience for businesses managing multiple locations, streamlining their reporting process and providing valuable insights at a glance.

    2 votes

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  11. We would like to see better analytics in the marketing space after email blasts go out. We would like to be able to "resend to non-openers" similar to a platform like Constant Contact.

    5 votes

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  12. Charts can be easily accessible and not mixed in with forms

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Similar to GHL. An embedded calendar option to place on website for easy booking would be great. the current book through calendar link is not the best and offers little customizability

    https://help.gohighlevel.com/support/solutions/48000449585

    1 vote

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  14. When editing forms and charts I would love to be able to search for key words of the chart to navigate easier

    8 votes

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  15. I would really like the ability to add merge fields in the text notifications. We're a busy medspa and would like the ability to include information in the text notifications like <customer name> and <service> in the notifications.

    2 votes

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  16. This feature would allow businesses to automatically remove commissions when employees receive services at their own workplace. Currently, there isn't a direct way to do this in the system. The feature would enable businesses to:

    1. Automatically detect when an employee is receiving a service
    2. Apply a 0% commission rate for these specific transactions
    3. Maintain normal commission rates for non-employee clients

    This would streamline the process of providing employee services without manually adjusting commissions or creating separate service categories.

    The feature would simplify payroll processes and eliminate the need for workarounds like creating separate "Employee Services" categories with 0% commission rates.…

    2 votes

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  17. Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.

    9 votes

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  18. Would love to be able to see what time clients have checked in, so we can stay on top of when they are being taken back, and their average wait time!

    446 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. The ability to allow a client to purchase a gift card in store and apply it to the recipient client account.

    5 votes

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  20. I would appreciate the ability to add forms and charts from the desktop/laptop

    1 vote

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