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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7737 results found

  1. It would be beneficial to have the maiden name of clients connected to their profile as well. We have clients get referred and list a client's maiden name or married name, but we can't find them in the system because their new/old last name isn't updated.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy

    7 votes

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  3. 1 vote

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  4. Wish there was verbage on the email booking confirmations something along the lines "add to calendar" or make the appointment time and sevice a link to click. A lot of clients are unaware that theyt can create a calendar event.

    11 votes

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  5. When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.

    32 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. When adding things to inventory or making changes, it's very frustrating to modify quantity desired on-hand because you have to click on each item and change them individually. Also any modification to products resets the position of the list you are looking at every time you hit enter on a product, so it becomes much more time consuming than it needs to be.

    5 votes

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  7. Be able to create custom items to auto-populate, such as previous medication dose, vitals. Or being able to auto-populate the notes section in the client profile.

    7 votes

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  8. Please create a report only for Service Charges.

    2 votes

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  9. 2 votes

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  10. Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.

    11 votes

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  11. Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.

    "Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."

    We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.

    11 votes

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  12. By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    18 votes

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  13. In 2024 the tap to save a credit card option should be a given. Having to hook up a USB swiper is both cumbersome and not secure. This should definitely be an option with Duo integration.

    2 votes

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    1 comment  ·  Admin →
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  14. We should be able to delete disabled products if we no longer offer or use them.

    3 votes

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  15. Be able to receive faxes so lab reports can be automatically added to patient's charts without having to scan them and attach to document.

    7 votes

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  16. 1 vote

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  17. 1 vote

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  18. I have renters at 3 of my 4 locations, and some of them use Boulevard at home on their computer after hours. I want to limit the "Assign Services" privilege for them, so that they can only edit their own service timing and pricing (not for other stylists, or for the salon as a whole). It needs to be a separate permission, and not accessible to the whole company's services.

    1 vote

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  19. Restriction during booking and client creation to disallow dummy or fake email addresses from being stored as clients' emails.

    1 vote

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  20. would like recent viewed clients or interacted with clients to populate without having to search them, was a feature in MINDBODY that we were used to

    1 vote

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