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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Clients need to be able to access their account credits when they book a service online that requires a deposit.

    1 vote

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  2. New location setup is manual since it comes completely blank. it would be great to be able to duplicate an existing settings, including "Location Details" selections, and active services, products, memberships, and packages. This would help save time in the setup process, especially since most of those are exactly the same across all locations.

    1 vote

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  3. Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.

    3 votes

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    1 comment  ·  Admin →
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  4. having the ability to add custom verbiage to the checkout process for clients to view. Such as "100% of your gratuity goes to your Esthetician", and copy the customization throughout the checkout process

    1 vote

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  5. create a report that allows you to pull information from forms, example if they checked off using photos for marketing, or to find out zip codes to see where clients are coming from, or if they select certain concerns there have to pull reports by who is concerned with what to send targeted emails

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote

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  7. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  8. Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote

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  9. Once a client has filled out a consent form, they should be able to view/ have access to the form for liability reasons. to email them a copy of the form we currently have to save as a PDF then email it on a separate tab, it would be a lot easier to email it directly from the boulevard website.

    2 votes

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  10. It would be very helpful to have options available as to how the online booing services are displayed to clients (lowest to highest, alphabetical, highest to lowest, etc) rather than only having one option of highest to lowest which could deter first time clients who see the highest listed price points first when selecting a service.

    1 vote

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  11. Ability to filter for this client segment so a business can retarget these clients to purchase a package or membership; this will also help determine the success of their new client offers.

    2 votes

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  12. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    3 votes

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    1 comment  ·  Admin →
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  13. change needs to be included on printable receipts

    1 vote

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  14. Ability to set a limit/cap for Membership sales so X amount of clients can purchase.

    Ex. Sell 100 Founding Memberships - once goal is met, no more sales.

    1 vote

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  15. Ability to organize Reports more efficiently and filter by date and/or name (alphabetically)

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.

    The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.

    2 votes

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  17. With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Example: Purchase $100 and get $25 free. The $25 should be automatically applied when they checkout with a $100 gift card without having to create an offer. Put parameters on time available and only when you purchase a certain amount.

    5 votes

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  19. It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    27 votes

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