7724 results found
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unit cost
The ability to adjust unit cost in product profile at the location management level.
2 votes -
2 votes
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Business Charge
Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.
2 votes -
Checkout cancelled appointments
We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.
2 votes -
Reminder email/text
Text or email client when they are due for an appointment--ie 3month tox appointment
2 votes -
Pls make the loyalty program points system easier to understand
It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
Whenever I have to work with it we have to call chat to explain our dollar amount set up.There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.
It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.
1 vote -
Links to services that only show locations with that service
Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.
2 votes -
Alle Payment Adjustment
Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.
2 votes -
Add Date of Birth to Update Client Zapier Action.
Client request: The ability to update a client's DOB through the Zapier Update Client action.
2 votes -
Calendar notes that do not block online booking
Ability to place notes on calendar that do not block online booking
2 votes -
Select Date Range on "Schedule"
It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.
5 votes -
Message among staff and provider
be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only
2 votes -
Email / Text notification to office manager email for all patient bookings
Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.
2 votes -
give the option to copy notes from appointment to client profile
When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also
1 vote -
Allow the automatic away message to be turned off or paused from the message tab
The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.
1 vote -
Gridlines on photo uploads
There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful
13 votes -
Remove "custom" option for online gratuity
We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"
3 votes -
Allow confirmation and reminder texts and emails to include a link
With the new referral program released, it would be nice to add this link to the confirmation texts and emails.
3 votes -
Add a filter to the "Referral Sources by Client" report to display only new clients
Enhance the "Referral Sources by Client" report by implementing a filter option to display only new clients. This feature would allow users to easily identify and analyze the referral sources specifically for newly acquired clients, providing valuable insights into the effectiveness of various marketing channels for attracting new business.
4 votes -
Send Forms After Appointment
I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.
43 votes
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