7203 results found
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Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
11 votes -
apple pay ability when scheduling
the ability to book you appointment and make a deposit with apple pay
19 votes -
Customizable Appointment Status
The current status are good (Unconfirmed, Confirmed, Arrived, Completed) but we need the option to add custom statuses as well.
Examples:
1. Clients that have "Arrived" might not be fully checked in but there is no way to see the difference. It creates additional work for staff and service providers.
2. Some appointments are paid at check-in, but when it is paid for the appointment moves to completed which makes it look like the client has left.
3. Some appointments must be reviewed by staff 24h prior and need an additional status to mark accordingly.If there was a customization…
2 votes -
Better reports around loyalty program and levels with points
I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)
8 votes -
Previous treatment upload to new treatment sheet
Pull previous treatment diagram to next appointment so that the provider does not have to redraw on the diagram
1 vote -
NET Sale Report - Subtract the cost of the product used in the service
There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.
2 votes -
Offers should have ability to make include or exclude by brands as a rule.
It would be helpful for offer to have the ability to set a rule that includes or excludes by brand and not just service or product. When we run a brand promo we have to go through every item in our inventory to select what can be included. It would save a significant amount of time to say all of X brand is included in this offer.
3 votes -
Allow for commission to only be granted on Staff booked appointments. No commission for online booked appointments.
I would like to provide commission only for actual sales that our team members make. If a client books on their own online, or is scheduled for more visits, I don't want to give automatic commissions. They would be a rewarded for sales activities.
1 vote -
Reservation Numbers and Booking Multiple Appts
We would love to see a reservation number added to each appointment and make them searchable, much like an order number. This is a very easy way to look up specific details for our guests. It would be best if we could also book multiple reservations or bookings under a single reservation number for groups and parties as well.
1 vote -
Customize forms design / layout
Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.
1 vote -
Dynamic date fields for email campaigns
Ability to add merge tags in email body to say things like "show this email within the next 2 weeks to get XX% off your next service" or "Come in for your next appointment by :insert merge tag: "for [2 weeks] from the date of sending this email for XX%" off your next appointment." This would allow the email campaigns to remain more evergreen.
4 votes -
client notifications timing
Needs to be able to change the time that the appointment reminder text is sent 2 days prior to the appointment
3 votes -
Filter by Last Contacted
When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.
2 votes -
More information needed on Inventory repors
Add in "desired quantity" and "supplier" to the inventory on hand report or the product records report
6 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
2 votes -
Include refresh button on app for providers
Add the ability to refresh provider app on tablet
2 votes -
Commission value for products
The option to set whether commission on products is given based on discounted value or full value
3 votes -
Standardize Language and Average Tickets
Blvd uses some fancy language which can make reading things complicated. For example, the Tips Commission report. Tips are gratuities, not commission/ To me this is a hard line that the language needs to be changed for.
I also think (but am not clear) that the Sales Per Order on the Sales Breakdown report is the Average Ticket, but it only includes the average service ticket? I would love to specifically see columns called Gross Average Ticket and Net Average Ticket that includes both the service and product sales totals divided by number of sales. This is how you value…
1 vote -
When downloading PDF report from Report>Summaries, keep the sorting that is displayed
Helps with allowing for staff/management to keep things the way they are looking at it and thus with operations.
1 vote -
7 votes
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