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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. It is crucial to easily view pricing in the system and export a CSV of all services, packages, and retail products for checking and updating prices easily and efficiently.

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    3 votes

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    1 comment  ·  Admin →
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  3. Put a rating category in all client profiles so we can track how many times someone has left a review for us!

    3 votes

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  4. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    5 votes

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  5. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    2 votes

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  6. The customer would like to update the snippet that reads “Not seeing the time you want? Join the waitlist” to include a phone number for contact.

    2 votes

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  7. Stylist-Specific Offer Codes:

    Currently, discount codes apply universally across all service providers. We'd love the ability to create offer codes that are tied to specific stylists—this would allow us to run targeted promotions (e.g. for new team members or specific availability) without affecting pricing for the entire team.

    This added flexibility would be incredibly helpful for marketing, onboarding, and stylist growth strategies.

    2 votes

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  8. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    8 votes

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  9. 1 vote

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  10. Having the ability to edit and make changes to client notes instead of having to make a new note or deleting a note and starting over to make corrections or add additional notes.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Please add a feature to be able to assign a barcode to packages. It's available for "products" but not for packages. For example, when I sell a weight loss package, I would like to be able to scan a barcode that I created for it, rather than have to search during checkout. I have many "packages" that have very similar names and scanning a barcode would be much easier than scrolling through 20-30 package options that all look the same at quick glance.

    2 votes

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  12. Please add a feature to be able to assign a barcode to packages. It's available for "products" but not for packages. For example, when I sell a weight loss package, I would like to be able to scan a barcode that I created for it, rather than have to scroll and search during checkout. I have many "packages" that have very similar names and scanning a barcode would be much easier than scrolling through 20-30 package options that all look the same at quick glance.

    2 votes

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  13. Leviticus doesn't have online booking for their Tattoo location, but the default message reads "Thank you for your business. Please find your receipt below. When the time comes, you can book your next appointment using the link below." They would like the ability to customize this message.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. seems like a small thing, but that extra step is having to be performed constantly throughout the day. Small thing that would go a long way to efficiency!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Remove last names on "sold by" on receipts. This is unsafe for employees.

    4 votes

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  16. I want to easily have my staff members to be able to easily view ratings in boulevard without a complicated process of basically changing their settings to view reports as if they are admin staff. Thanks!

    1 vote

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  17. Chosen date range date range printable report that will allow you to see a how many days are taken off or marked unavailable for each individual staff.

    2 votes

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  18. We would like the self booking overlay to be compatible with Webflow. Currently, this is a limitation that makes the use of online booking not as seamless as it should be.

    2 votes

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  19. 7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    8 votes

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