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7516 results found

  1. We have 3 chairs for IV infusions. We need the ability for 15 minute set up time at the beginning of each appointment so 3 people will not book at the same time. There is an option for transition time at the end, but we need the option at the beginning. IF 3 people book at the same time slot 1 patient would be waiting possibly 30 minutes to start if this cannot be corrected.

    1 vote

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  2. Currently I have a few individual service providers who would like me to shorten their personal service settings to 0 minutes so that it does not take up time on their books, because those services do not take them additional time. With our current configuration, we are unable to set this as a business-wide setting, so would like to be able to adjust for individuals -- currently the only workaround seems to be adding specific, new add-on services. Trying to change any service time to 0 minutes on the individual level gives the error, "Duration can't be 0 min"

    1 vote

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  3. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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  4. Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.

    See dev support ticket DS-2792 for more information.

    1 vote

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  5. on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in

    1 vote

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  6. It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.

    1 vote

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  7. Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. On the administrative side under Manage Business- Forms and Charts it would be nice if I could have my Forms and Charts alphabetized. If we drag-and-drop functionality for reordering forms and charts. Please

    1 vote

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  9. It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.

    1 vote

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  10. Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.

    Boulevard does a great job of accepting all kinds of responses from customers.

    According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.

    However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…

    1 vote

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  11. A routing/travel slip for each appointment of the day, that has pertinent patient info like scheduled service, consents, allergies, credits, recent appointment history, etc. Providers can make notes on there to bring to front desk for checkout.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  12. The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.

    1 vote

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  13. Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile

    1 vote

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  14. Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
    It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.

    1 vote

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  15. It is crazy to m that there is NO WAY to make a report such as the detailed line item report sortable to last name, first name format. This is a CRITICAL element to any business report. PLEASE update that ASAP.
    (also please make it where on that report we can ditch the hug transaction id column- its unnecessary in a lot of our report needs and you wont let us remove that as a column when we wish) TY hope you guys do this update soon!!!

    1 vote

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  16. Ability to set higher number of attempts for renewing memberships. Currently, the system will try to charge the client 3 days after the failed renewal, and again 3 days following that. Having the ability to modify this cadence and total number of attempts would allow businesses to automate how the system tries to resolve failed payments.

    1 vote

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  17. when someone is scheduling online, it would be helpful to have the eligible add-ons for the service they're booking shown so they can easily schedule it along with the base service. most people aren't going to go into a separate "add-ons" column if they're wanting additional services done at the same time

    1 vote

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  18. When looking at Membership perks on the client end they cannot see the discounts they got on tox and fillers- currently this section does not show the option for discounts of dollar amounts on toxins and fillers (due to the way Boulevard is set up) I want the option for clients to see those discounts in the membership benefits section after purchasing, and not just under the description clients only see when purchasing

    1 vote

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  19. This would give businesses the ability to link different QBO accounts to different locations, unlocking the ability for franchisees to link their own QBO accounts without needing to do double-entry.

    1 vote

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  20. Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.

    The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.

    1 vote

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