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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7218 results found

  1. Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.

    1 vote

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  2. Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.

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  3. Profile auto populate the client info and content , why re enter ?

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  4. TWO WAY INTERGRATION: I have spend countless time, deleting and re-adding brands, inventory counts off. Etc. One small change and the whole product duplicates down from shopify to BLVD.

    • Feed both ways, clients, ineventory, products.

    • Inventory count always off: If we sell in store the inventory in store sold on BLVD does not feed up to Shopify so then Shopifys inventory is off.

    • We should be able to feed clients up to shopify as well for marketing reasons and keeping clients in the know.

    • I am once again missing products I added in Shopify on BLVD. Im losing productivity, time,…

    1 vote

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  5. Having multiple inboxes, to categorize into different subjects would be extremely helpful. For example - Membership Inbox - here you can find messages that come from members or people interested in memberships. Having the ability to organize the messages would be great!

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  6. Add savings folders. Allow owner to save a percentage of each sale. Example: taxes, paid vacation. Allow for transfers from accounts anytime.

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  7. This would be helpful for clients that come in weekly for a certain service to be better able to track their progress through a long period of time at a glance.

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  8. 1 vote

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  9. Need the ability to send the membership cancellation email for the cancellation date not time it is cancelled. Memberships are cancelled at time they are sold since there is not an option to preset only a 12 month membership term and clients get confused when receiving cancellation email so early.

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  10. I want to enter purchase orders for SERVICE/PROFESSIONAL inventory as well. I don't want this inventory to show up in "PRODUCTS" but I want to be able to have a separate list of PROFESSIONAL Inventory.

    This would include all service items such as wax, tints, flip solutions, etc. I would also love if it included other inventory such as cleaning supplies, trash bags, etc.

    I'd love to be able to enter in a Purchase Order for these items as well, so that my other staff knows when these items are on the way and what should be expected in the…

    1 vote

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  11. Schedules and shifts are created in Prospr, then manually created/changed in Boulevard. If approved and published shifts from Prospr automatically updated boulevard schedules, this would eliminate any potential room for error that manually updating may have.

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  12. Set custom cancellation policy by location. For example we have one main location and an alternate location that sees patients once a month. For that second location we'd like to have a longer period for cancellations, while our main location is fine with a 48 hour notice.

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  13. When you click on calendar, it opens patient. I HATE having to go off calenedar, look up patient. too awkward. This would be a great step saver

    1 vote

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  14. To anyone that is even semi coherent while also being past the age of 60 years old feels like they’ve been transported back into 2005 windows 2 graphics & technology. Top tier New York City salons have cited the inefficiency of this update multiple times which makes it even more detrimental to all professionals nationwide and also worldwide. It’s disappointing to have access to a system that heavily advertises for modern salon technology but reverts to something prehistoric. If my work place is suffering to your technological inabilities then I am fearful for the rest of our industry.

    1 vote

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  15. Add customization options to Summaries similar to those available in Reports. This would allow users to:

    • Select which data columns to display
    • Arrange columns in their preferred order
    • Apply filters to focus on specific metrics
    • Save custom Summary layouts for future use

    Current Pain Point: Users cannot modify Summary views to match their specific business needs, unlike Reports which offer extensive customization options. This limitation makes it harder for businesses to quickly access and analyze the specific data they need.

    1 vote

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  16. This feature would improve the Appointment Service Records Report by adding two key functionalities:

    • Timezone Adjustment: Allow users to view the report in their local timezone, enhancing accuracy and convenience for businesses operating across different time zones.
    • Staff Name Display: Introduce an option to show staff names alongside or instead of staff IDs, making the report more user-friendly and easier to interpret at a glance.

    These enhancements would significantly improve the report's usability, providing more relevant and easily understandable information to users managing appointments and staff schedules.

    1 vote

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  17. I wish when scanning out inventory, such as color used for the day, that you could scan all items at once and it accounts for duplicates. This was something that was really beneficial on our former salon software, STX.

    1 vote

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  18. Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.

    1 vote

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  19. You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…

    1 vote

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  20. In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.

    1 vote

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