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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. a voided purchase order should not go in to inventory & affect the numbers

    1 vote

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  2. On the reports we need:
    total guest count- I am currently manually adding them and haven't found a total anywhere else
    RTS total for the company- what percentage of my service sales is retail sales, what percent of my total sales is retail sales
    Prebook % for the company not just individuals

    1 vote

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  3. Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.

    1 vote

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  4. Sometimes Grace answers the phone in cookeville and needs to book someone for lebanon but she cant see lebanon because she isnt a provider there

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  5. I run several reports where I need things like all orders with discounts. The only reliable way to get this is to select each discount reason as an "include" filter (Thanks to people being able to type anything I now have 300+ discount reasons to add). It would be much easier to have it give an "is not blank" option for the discount field. That would catch all discount reasons (especially if someone can manually add a discount at any time that I need to know about to add to the report)

    1 vote

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  6. We need to submit files that are larger than 1mb and more than 750 characters. We have a lot to say and a large consent file with images that needs to be submitted. Creates challenges shortening these if we are going to attempt to win them

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  7. A complete detailed cancellation list for a period of time. For Instance- wanting to send out a text blast to recent guests who have cancelled and not rescheduled yet.

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  8. client would like a personalized app for her business

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  9. make View Products and Adjust Product Quantities a separate permission.

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  10. Unfinished paperwork and forms need to be reminded every time a patient checks-in. Also, we need to be able to send a forms reminder after an invoice is closed for patients who don't complete forms correctly. We have patients who walk away when checking-in without filling out forms and then have no way to have them finish them when we catch it at a later date. The patient should not be able to check-in if they have unfulfilled forms for any visits.

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  11. 1 vote

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  12. Make the check in process for an existing client a one step process. Existing members and clients don't want to have to input email, phone and name every time they come for a session. One step for check in in the iPad accelerates check in and also avoids people being in lines.

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  13. It would be great to have the option to send out forms automatically according to a client tag - for example, every client with hyperpigmentation will be sent x form, regardless of the service they provided. It is way too easy to miss when we have to add it manually to some patient population groups, when we do not want that form to go out to everyone who is in the service group. This would be a big game changer

    1 vote

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  14. It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.

    1 vote

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  15. If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…

    1 vote

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  16. Provide clients with the ability to add a tip in the email receipt they receive.

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  17. When there is a cancelation, we want to try to fill it with a similar length appointment type to fill a gap in the schedule. It would be easier to filter the appointments by amount of hours rather than having to go through the full list manually.

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  18. The colors are overwhelming. For example, the pink on Pink and green on green. I suggest a white background for everything with a colored trimmed. Take a look at Mindbody or Booker for some ideas.

    1 vote

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  19. Time to Purchase Prompt!
    When it's time for a client to repurchase it will auto prompt at check out to suggest repurchase of that item they may be running low on. Meevo does this and clients love this feature.

    1 vote

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  20. Ability to bulk export merchant account CSV's for individual and all merchant accounts in the dashboard

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