7516 results found
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Client reviews available to individual service providers
With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.
1 vote -
Business service charge change needed
for salons we need the option to business service charge per oz and link it to the product for inventory. Thank you!
1 vote -
Appointment Auto-Duration
When appointments are scheduled and you have modified the time durations, it's very frustrating that if you adjust times or clinician, it changes the appointment duration back to the default, so you have to go back and correct it again. UGH!
1 vote -
Make it possible from front desk view for receptionist to resend paperwork
Our front office calls all the new consults for the week and explains the new client intake with them. It would be nice if they had an option from the "forms and charts" section to resend paperwork if needed.
1 vote -
Make photo gallery available for use in notes
Add the option "add photo from gallery" to the notes that have images
1 vote -
Product Quantity Adjustments Summary - "Return" reason drilldown with transaction details
It would be extremely helpful if clicking on the “Returns” count for a product would open a detailed view showing exactly which transactions were returned for that timeframe.
1 vote -
After client check out shrink the appointment blocking if shorter than originally booked
If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.
1 vote -
Show who is signed in
It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.
1 vote -
Appointment preview show reschedule date instead of initial booking date
On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.
1 vote -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
1 vote -
Better visibility into the reason codes for when card are declined
Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.
1 vote -
Make negative balances more obvious when booking!
It would be super helpful to have an alert by a client's name if they have a negative account balance.
1 vote -
Clients tab: filter by whether a client has account credit
Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.
1 vote -
add a plus sign to online booking view
Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.
1 vote -
Disable text reminders for a specific appointment type
It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.
1 vote -
Create a package that can only be assigned to certain providers
We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.
1 vote -
to be avaible to customize blue color on booking
We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.
This would allow us to:
Better prepare for client needs before their appointment
Offer a more customized experience
Reduce intake time and manual note-taking
It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.
Thank you for considering!
1 vote -
1 vote
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Referral code restrictions
Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?
1 vote -
Moving a prepaid treatment
When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist
1 vote
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