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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote

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  2. It would be very helpful to have options available as to how the online booing services are displayed to clients (lowest to highest, alphabetical, highest to lowest, etc) rather than only having one option of highest to lowest which could deter first time clients who see the highest listed price points first when selecting a service.

    1 vote

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  3. change needs to be included on printable receipts

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  4. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    1 vote

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  5. Ability to set a limit/cap for Membership sales so X amount of clients can purchase.

    Ex. Sell 100 Founding Memberships - once goal is met, no more sales.

    1 vote

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  6. Allow for more than one staff member to be assigned to a membership sale. This would allow for multiple individual to receive credit for selling a membership to a client.

    1 vote

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  7. Ability to send a secure payment link via text message to collect amount due from client and allow the client to add a gratuity.

    1 vote

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  8. Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).

    1 vote

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  9. It is imperative to have data on New Clients who have just booked an appointment. We have huge marketing ad spends and that data needs to be at our finger tips. I have no way to verify that my marketing is driving the customers in aside from manually clicking every appointment and viewing customer profiles, with 30-40 appointments a day this is not a possibility. This is a must fix.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  10. Our suppliers often update packaging etc and end up with a new UPC. In the transition you can end up with multiple UPCs of the same product on the shelf. A way to merge those products once the old packaging is fully gone would be amazing. It would help us manage reporting better as sales will be totaled for the unified product.

    It would also help clean up the catalog with fewer products listed.

    1 vote

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  11. Setting where Service Providers cannot see purchase history on client profiles

    1 vote

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  12. Make it possible to choose image from clients previous chart-nice to have before and after in note or if we aren't changing anything in treatment plan, to just use previous image.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  13. Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled

    1 vote

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  14. Currently, it is on the Gear icon, not the location level. This can lead to multi-location dashboards to have incorrect data.

    1 vote

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  15. 1 vote

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  16. when clients pre-purchase Botox Units to have the option to set an expiration date/void the units instead of contacting Boulevard team to remove them for you.

    1 vote

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  17. When the system is set for HIPPA compliance it auto logs you out after a certain time but it should reset to the log in screen -

    1. Because (most importantly) all the client information is still visible on the open screen and therefore not truly protected

      1. It is incredibly frustrating when you are working on a chart or back end experience and then you realize you have been logged out and none of your work is saved.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. I would like to put in a request to have patients sign invoices prior to treatment.

    1 vote

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  19. When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.

    I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.

    1 vote

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  20. Automate emails to go to patients specific to how many days since they had a specific service if they have not rebooked for that service. For example, 90 days post botox, 6 months post vaginal rejuvenation, 15 months post lip filler, etc.

    1 vote

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