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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7523 results found

  1. Look up an employee and see which are their most frequent tag usage.

    2 votes

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  2. For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.

    2 votes

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  3. Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.

    2 votes

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  4. So that businesses can differentiate their locations' set up. It might not make sense for all locations in a chain to have the same lead times, tipping set up, tipping amounts. The ability to customize this per location would likely greatly benefit each location. This privilege could remain in admin level somehow to avoid location managers playing too much with the settings that could easily have large repercussions for service providers.

    2 votes

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  5. When we switch from 15-min to 5-min intervals on the Calendar view, the view is too zoomed in. We would like to drag and drop the appointment into a 5-min interval with the 15-min default view.

    2 votes

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  6. On the Calendar view, the service name should be prioritized over client name in appointment blocks. Currently the client name is largest on the calendar view, and the service name is smaller underneath.

    2 votes

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  7. Want to know when certain staff are running certain reports, when certain reports are being emailed to places, when those reports are being emailed where they should or shouldn't be. Also provides a clear understanding to staff that Boulevard is tracking these things and will deter employees running detrimental reports.

    2 votes

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  8. Report detailing all past appointments that do not have a payment associated.

    2 votes

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  9. 2 votes

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  10. At the end of the booking widget flow, the system shows the providers name they have been paired with. This will happen even if the feature is toggled off to not show staff names. This account has asked to have this removed.

    2 votes

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  11. Add averages to sales columns, not just totals. (averages are often used in coaching to drive growth for things like services/retail/treatments) in BETA reports

    2 votes

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  12. Flag to hide clients from dashboard to prevent data accessibility from the dashboard while still maintaining financial transaction information (in the instance of privacy requests from clients)

    2 votes

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  13. An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD

    2 votes

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  14. Use cases:

    • Using blocks above schedules as sticky notes for informational purposes
    • Administrative holds
    • Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
    • Locked lunch periods that can't be moved by unknowing receptionists
    • Training periods
    2 votes

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  15. 2 votes

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  16. Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.

    2 votes

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  17. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes

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  18. Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes

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  19. Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was

    2 votes

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  20. Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)

    2 votes

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