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6540 results found

  1. Care Credit cards are not real credit cards

    Please stop allowing clients to reserve appointments with CareCredit cards. These are not real credit cards & cannot be run if they no-show or cancel last minute. Your system is supposed to be running verification on cards when appts are booked, so it must not be doing this.

    1 vote
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  2. Ordering similar services together but allowing any order

    keeping services with the same type/category together but allowing any order. Scheduling order is helpful for keeping certain add ons with their base service and provider in one lump, but it they need a manicure service with add ons and a pedicure services with add ons, there should be the ability to be flexible on which of those service groups can be scheduled first so as not to limit availability.

    1 vote
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  3. Add product automatically at checkout

    Specifically an option to add a product automatically for new clients

    1 vote
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  4. Enable Links in Client Notes

    We have external documents with client data that we would like to be able to link in their notes section for easy access.

    1 vote
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  5. minutes next to time booking is

    Instead of just having booked at 4:15 have the minutes duration as well for how long the appointment is to go till

    1 vote
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  6. Voucher liability report with dollar value

    1 vote
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  7. Ability to edit staff photos

    1 vote
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  8. Customization of Failed Billing Membership Notice

    Ability to customize the failed membership billing notification email.

    1 vote
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  9. don't let email templates allow you to edit them before you click "choose this email template"

    I click on the template I want and start editing and don't realize I didn't click "choose this template" the extra step needs to be removed or you shouldn't be able to edit the template before clicking that button

    1 vote
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  10. Remove failed refunds from reporting

    If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.

    1 vote
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  11. Be able to collectively get a list of birthdays for each month of the year of our clients. If not how do know?

    1 vote
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  12. Reference to CC on file, but guest maybe wants to pay a different way.

    So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.

    1 vote
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  13. inventory on hand category

    Categorize inventory under: Clothing, Hair, Skin Care

    1 vote
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  14. In the patient chart there needs to be an option to identify them with a photo (near their name) so front desk staff has an easy identifier

    1 vote
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  15. Update client expierience page to show full number for online booking time frame.

    The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.

    1 vote
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  16. Update the "schedule" view to show number of forms that were assigned to the appointment

    The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.

    1 vote
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  17. Better sales report

    The sales report shows income with services purchased with gift cards and account credit, but that isn't an accurate report because that wasn't income generated that day.

    1 vote
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  18. Bring Pricing to Confirmation Texts

    To ensure consistent visibility into pricing for their appointment, I'm requesting that appointment pricing reflect in confirmation text and emails.

    1 vote
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  19. Master Reports

    The business wants to be able to run a report that shows a master list of SP's, the services they provide and the set cost.

    1 vote
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  20. Having a sign in/ sign out method for receptionist.

    Most salons/ studios have more than one reception. With that, things can get confusing in figuring out who booked what appointment. With this, each receptionist has a sign in number with their name to make it easier in tracking appointments and clients

    1 vote
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