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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Include option for redirect

    Heya.
    I would love it if after an appointment is completed in the overlay, I had the option to redirect clients to a specific page on my site.

    1 vote
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  2. Change Pronouns to Gender or give us the option to

    1 vote
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  3. Help chat notification indicator of unreads on Avatar badge at top right of dashboard

    For those responses that occur after a while, there is little notice that there could be a response waiting unless the user goes into check.

    1 vote
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  4. Cross location redemption and liabilities reporting

    1 vote
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  5. Disable patients from being able to cancel via email

    An option to disable patients from being able to cancel their appointment through email. That way we can get patient to call in to not lose that appointment.

    1 vote
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  6. Calendar view on our phones-would prefer a horizontal view or tapping screen to expand. We can only view 3 columns.Thx Gina-Brush Salon

    able to view calendar horizontally on phones. Gina

    1 vote
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  7. on client end its listed as one price for a service but on the backend it can be split between two service providers

    example root touch up and hair cut $150 show to client
    on our end we can split it $75 to colorist $75 to hair cutter

    1 vote
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  8. Business level control over notification types, how delivered, for what things, and whether it can be user adjusted.

    Similar to how services are set/customized per staff and type; the options being:
    Client booked appt requested, client booked appt non-requested, Requested appt moved into schedule, non-requested appt moved out of schedule, appt moved within day, appt moved to another day, appt cancelled for request, appt cancelled for non-request, appt booked along with guest, appt booked on behalf of, service/addon added, service/addon removed, recurring appt created, recurring appt removed, daily roster of appts.

    And ability to set notifications locked to push on/off, email on/off, SMS on/off.

    Ability to control whether each type of these notifications are done only for activity…

    1 vote
    1 comment  ·  Admin →
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  9. in the patient contact form - if there is an allergy for that to present there - maybe even in Red

    1 vote
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  10. Ability to switch locations

    The business would like to be able to reschedule or switch locations without having to cancel and re book.

    1 vote
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  11. Offer codes to apply for all membership renewals

    If a client gets a discount on their membership using an offer code, there should be the ability for that offer code to apply each renewal and the client continues to get the membership at a discounted rate

    1 vote
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  12. Consistent UI for products sections

    Small detail, but the products section in the gear tab has filters for Brands, Categories, Status. The products section in the manage location tab has Categories, Brands, Status.

    Swapping categories and brands in one of the places would be great (preferably in the gear tab). I find myself clicking in the wrong one to filter when I am in the gear tab because they are swapped.

    1 vote
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  13. Search feature in Suppliers section

    We need a central place to save contacts and then in the locked section we like to save login details that only Admins can see. I want to save more contacts in here and then be able to search by their name, etc.

    1 vote
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  14. Make Memo Field Visible on Purchase Orders screen

    We often have multiple purchase orders open at one time. Need to be able to see the "Memo" field on the Purchase Orders summary screen to figure out which one we are opening. Otherwise we waste time clicking through until we get the right one.

    1 vote
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  15. Export Offer Codes

    We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.

    1 vote
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  16. Hide or deactivate tags without deleting them

    It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.

    1 vote
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  17. Reminders to check in if folks say they're not ready to book

    When someone isn't quite ready to book, but says that they'd want to in Next month, we should have the option to mark it in a way where it notifies the admin team to check in on the first day of the next month.

    Additionally, the system should be surfacing the most likely to book at any given time and reminding us to check in with them.

    1 vote
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  18. change behavior of "apply to all upcoming <day> shifts" logic

    When editing an employee schedule, you can change a single day. When completing the change the schedule for all upcoming shifts on that same day of the week. The problem is, the system doesn't just update upcoming shifts, it updates every <day> for eternity with the new schedule. The logic should change to only update the already scheduled shifts, OR the statement should be changed to read "apply this change to all <days>"

    1 vote
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  19. Ability to toggle online booking to show clients All Times vs only showing Best Times

    Ideally I think the option to show Best Times for anything more than 2 days forward is fine for optimization, but showing the today and tomorrow options of All Times would lead to greater booking

    1 vote
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  20. Ability to restore a cancelled membership for a client

    1 vote
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