7860 results found
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Reminder to get a credit card on file upon booking new clients or clients that don't already have a card on file
This could eliminate alot of unpaid no shows
1 vote -
Add New Client Upon Booking Them on Stylist's schedule
Being able to click on a stylist's schedule and having the option to add a new client would be fantastic!
1 vote -
multiple separate clients can book the same time slot
We will be offering some wellness options that would require multiple bookings for the same service at the same time. Example: sound bath and yoga. This would also be helpful for some events that we host and we will be able to better manage the bookings, pay and reminders if Boulevard had this option.
1 vote -
rating
There should be a better way to view ratings for all locations without having to switch the location in the dashboard - a report or summary would be ideal.
1 vote -
"Shared Memberships" should be able to share benefits via offer code and not just vouchers please.
We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.
1 vote -
Client Invoice Or Receipt Printing Options
when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.
4 votes -
Allow editing of appointment times that are sent to clients
Clients are confused when their 60 minute massage appointment says it will be 75 minutes long (due to time to get into room, change, get up and out, etc..). It would be great if we could edit the time that is shown on appointment confirmations so they are not confused!
2 votes -
option to arrange the client facing order of memberships
option to arrange the client facing order of memberships
2 votes -
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes o
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…
6 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
31 votes -
text
Ability to text on Boulevard without creating an entire client profile for that phone #
2 votes -
client gets notified if their card has expired
We had instances where we don't notice that a clients card has expired until it's too late. I understand that when its a membership they will be notified but it would be cool if it was sent out even just from their profile
2 votes -
Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account
Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.
33 votes -
Membership balance!!
Patients really should be able to see their balance. Number one complaint we receive from patients, almost on the daily.
6 votes -
Adding "Mark Active" to Dekstop Version
The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.
1 vote -
Custom Reports for Payroll with Payments
A custom report option that allows us to see the necessary information when inputting payroll, with the form of payment included in the report.
What the client purchases:
Service, Product, tax, gratuity, gift card sale, wholesale purchase.
Form of Payment:
Card, check, cash, venmo, barter, etc.Currently, we need to run multiple reports or double-check the calendar. Many more steps than are necessary.
2 votes -
Have the ability to sell a "Spa Day" package online
If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.
6 votes -
Incentivize client to opt in to marketing
We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in
1 vote -
Please send clients confirmations when they reschedule appointments online!
When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!
20 votes -
membership
The checkout and "redeeming" process for memberships need to be heavily revisited.
As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.
However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.
I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…
2 votes
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