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8421 results found

  1. 1 vote

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  2. Would like to have the option to manually adjust payroll. For example, we don't want our employees to be paid for a discounted service but instead the full service price.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  3. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email

    2 votes

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  5. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    12 votes

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  6. I have had several patients request to see what they have had done previously on their account.

    1 vote

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  7. Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!

    1 vote

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  8. Providers will need to complete charts before seeing the patient again- prompting the provider to complete charts in a timely manner.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.

    1 vote

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  10. Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.

    Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.

    3 votes

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  13. I am forever having to scroll and find where I left off when trying to bulk edit inventory or sales or anything. IT IS DRIVING ME BONKERS. I should be able to open the sale or product, make the edit, and return to exactly where I left off. Why in the world is this not a feature? Why am I using Boulevard? I can't send invoices, I can't bulk edit, I can't get inventory alerts, I can't bulk merge clients, I can't get a report on duplicate clients, and okay, I can't do all these things so I'll do them…

    4 votes

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  14. I have only just been on Blvd for one month but the ability to see client Charts is really lacking and I can only imagine the time it will take to sort through Charts which is essentially our full patient visit history once I have a year or two on Boulevard. There is no where to see all Charts in one place and the fact that they are not tied to the appointment/service clearly visible anywhere (except History which is only on the dashboard) is also very concerning. Would love an upgrade that allows providers to more easily view all…

    2 votes

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  15. Ability to shift liability and sale of a gift card sold via one location to another location. This would allow a location that has sold a gift card, but will not be the location where that card is redeemed to move the sale and liability of the gift card over to another location for redemption purposes.

    1 vote

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  16. We have such a variety of services (mineral baths, massages, facials, yoga, etc) that we need unique text reminders to tell them how to prepare for appointments, what to bring, etc.

    1 vote

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  17. I need to be able to track visits. For example, a client is prescribed 12 visits of physical therapy by their physician OR they have 10 visits that have to be used within 30 days (whichever come first). I need to be able to track that and know when a client is running out of visits. Vouchers won't work because this isn't something that people will prepay for. They would pay for each visit individually.

    1 vote

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  18. Allow external google Calendars to block off times on BLVD Calendars, like if i have a doctors appointment scheduled on my google calendar i want it to block it on my boulevard schedule

    1 vote

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  19. Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.

    4 votes

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  20. 2 votes

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