7462 results found
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Offer the ability for salons to send clients an invoice and click to pay link via text and/or email
We have clients who would like to pay ahead for future appointments who have requested to be invoiced.
Other clients need to be invoiced for missed appointments.
Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.21 votes -
Chart Printing format
When printing a chart, the formatting disappears.
Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.6 votes -
Client ID number
With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant
6 votes -
Card on file indicator at check out
It would be great if on the checkout screen, the front decks and a big bright indicator that client has a card on file.
8 votes -
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
18 votes -
Appointment Log (Detailed Tracking)
I need for appointment modification tracking and auditing capabilities.
I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.
I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?
25 votes -
Time blocks should have a notes section
My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.
Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.
25 votes -
link for card on file collection like MangoMint
it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.
7 votes -
Show all reschedules in appointment history
Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.
22 votes -
Ability to charge an appointment cancellation fee without it counting towards 'Appointment Count' in Reports.
When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.
15 votes -
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.
13 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
14 votes -
Forms Reminder Email
If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.
9 votes -
first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
7 votes -
Appointment History Tracking Log
We need to be able to see the movement history of appointments. Original booking date & who booked it as well as any dates it was rescheduled/moved and who moved or rescheduled the appointment.
22 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
13 votes -
Staff notification when an appointment is rescheduled.
Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.
17 votes -
Please fix reports so you can save the DATE RANGE!!!!
The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback
It always resets when you open (re-open) the report.
23 votes -
Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
12 votes -
build
When building a form/chart.
-First supply the text: title and options, then choose the format: multiple choice, dropdown, or checklist.
-Copy & Paste- the copy should appear directly beside or below, NOT at the bottom of the document.5 votes
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