8558 results found
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More Flexibility with Text notifications
I know there has been work on text notifications, but I would like to include more flexibility. Including adding at least 1 more notification about an upcoming appointment via text. I would also like the ability to push this text out 7 days prior to the appointment.
1 vote -
Ability to track appointment booked through text marketing link
I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.
1 vote -
Provide a link to safely and securely send to the client so they can add their credit card to their profile.
We need a link to to send to the client so they can add their own credit card info to their account without us having to call them
1 vote -
1 vote
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Let us change the wording in the automatic text sent out for ratings.
I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out
1 vote -
Add cancellation and no show rate to reports
Add cancellation and no-show rate to reports
1 vote -
Inventory & Retail Optimization
Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client
1 vote -
Cookie Consent Banner
For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.
1 vote -
Add store credit balance to portal
Multiple client's are asking for the ability to see what their account balances are on the client portal.
1 vote -
for gift card sales there should be an area to set the amount that the gifted must be loaded with in order to achieve the discount.
there should are an area to apply the minimum load amount in order to apply the gift card
1 vote -
fix the message center so I can see the customer reply
I can not see the patient reply, I have to open their chart and go into messages that way. I should be able to see what they type from the message center. It is a waste of time going back and forth in and out of charts to see messages.
1 vote -
API: Amend appointment note
Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.Ideally, the API can support just adding to an existing note if one already exists.
1 vote -
make it easier to redeem vouchers for walk ins
Right now, you have to have an appointment and redeem vouchers at checkout for the appointment. We get a lot of tanning walk ins and it is a lot of steps to redeem vouchers right now
1 vote -
Walk-In Appointment Data
Any raw data on walk-in appointments would be helpful. Ideally, anything that can help me determine the likelihood of a walk-in occurring. I basically just want to figure out the peak days of the week and times that they are likely to happen.
1 vote -
Automated Pre-Visit Email Sequences for New Clients
I would love the ability to build automated email sequences that are triggered when a new client books their first appointment.
Current Limitation:
Currently, communication is limited and not easily customizable into a strategic sequence. There is no built-in way to nurture new clients leading up to their first visit.Why This Matters:
The time between booking and the first appointment is a huge opportunity to:- Build trust and excitement
- Educate clients on what to expect
- Increase show rates
- Pre-frame services and retail recommendations
Ideal Functionality:
- Trigger-based email sequence when a first-time client books
- Ability to create a multi-step flow…
1 vote -
Charting & Permission Setting
Create more granular permission settings in regard to charting. Non Medical providers should not have access to medical charting.
1 vote -
Varying service appointment lengths
As an LMT I have standard services, but each service can have different lengths. For instance Deep Tissue but it can be 60, 90 or 120 minutes. Relaxation Massage but it can be 60, 90 or 120 minutes. The way BLVD books now I can only have one standard appointment but to do a longer length I have to book the time as an add on. This creates a clunky experience and currently it looks like they have two appointment times and people sometimes are showing up for the "add-on" time rather than the beginning of their appointment, because the…
1 vote -
Order Options in Booking Overlay
In the booking overlay we do not currently have the ability to customize the order of option. Individual Appointment shows up at the top and Gift Cards shows up at the bottom.
We get phone calls from clients every day who are attempting to purchase a gift card online, but instead are confusing themselves in the process of booking an individual appointment. If we were able to customize the order of these services, it would greatly cut down on customer confusion.
1 vote -
Allow for same day booking on certain days
The ability to set the "Scheduling rules" for booking and adjust based on day of the week. The goal being to allow clients to book same day on Mondays/Wednesdays/Fridays.
1 vote -
Product check out
Allow for quick checkouts without having to schedule an appointment!
1 vote
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