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7762 results found

  1. I have a client wanting to purchase a $1500 GC and had to break it up into 3 transactions. Super annoying

    1 vote

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  2. Currently, if a memberships terms change in settings, this only goes into effect for new enrollments going forward. Existing members do not see any change, and their existing agreement is still active. If they should be agreeing to the new terms, the existing membership must be cancelled and then resold. This is not scalable, so it would be helpful to indicate that everyone associated with a membership must agree to the updated terms.

    1 vote

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  3. Allow a setting to send reminder texts at the 4 days out from appointment, Not just an email option . Not all clients read their emails.

    1 vote

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  4. 1 vote

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  5. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. Show product cost at counter sale checkout.

    1 vote

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  7. When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.

    1 vote

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  8. 1 vote

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  9. The booked forecast by staff report is super helpful for providers to see what their next few weeks look like, but they aren't able to see it without seeing all of the summaries. Please either make it individually shareable, or create the report in the report tab so we can have it sharable to them.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  10. Can clients receive an automatic email reminder when memberships pauses are ending and have it include the date of their next bill.

    1 vote

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  11. POP UP ALERT FOR DAILY SCHEDULE

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  12. POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2

    1 vote

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  13. We need a way to know when a client's appointment limit has been reached. Some clients receive 20 appointments covered by insurance (after meeting their deductible) and there are too many to keep track of manually. The last thing a client wants to hear is that they now owe payment because they unknowingly attended appointments that were no longer covered.

    1 vote

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  14. 1 vote

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  15. We have a booked forecast by staff summary which is used to track appointment volume by provider at each location, but it's also important to know how many of those appointments are for new clients. this helps understand the distribution for the following week/month.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. When using Groupon or other services where customers are not paying US directly, the only way to TAG that (mark this as a groupon pmt, for example) is to create a 'product purchase' for '$0.01' = since we do not enter (or know) the actual REAL total amount we are ultimately getting... (this applies to several third party partners that take a commission on a sliding scale)

    Can you please make the "Other Payment" option available EVEN when the total is $0.00??

    This would GREATLY improve our Reporting options!!

    1 vote

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  17. 1 vote

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  18. Deposit tags automatically show up when there is any type of credit/gift card in client’s account.

    1 vote

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  19. Looking to streamline interoffice staff communications.

    Need interoffice staff communications like a CRM, notifying staff of things like: Policy update changes (with an alert with checkbox to acknowledge), as well as reporting on action taken and completion.

    Also looking for staff to text between rooms as well.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Disabling the cancellation setting and having them contact the salon to reschedule or cancel. Ive never had so many cancellations until I moved to this platform. I haaaate it!

    1 vote

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