7751 results found
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membership
From a client perspective, if I am a member/pay for a membership, I should be able to log in and have my own menu to book from so there is no confusion on pricing. By not specifying member pricing online, it causes confusion and unhappy surprises for new/non members if they book online.
1 vote -
memberships
I am new to creating memberships. So far in my experience it seems that from a client perspective, if I am a member/pay for a membership, I should be able to log in to my portal and have my own menu to book from so there is no confusion on pricing. It seems to cause confusion allowing "non members" to book any service online.
1 vote -
Variable referral program by location
Ability to set up different perks for clients at different locations based on the age of the location/region.
1 vote -
Reports
Reports should update immediately. I'm trying to run a commission report after updating some invoices and the chat told me it can take 2 hours to update the information. That's ridiculous! Updates should be in real time with a refresh
1 vote -
Report update
Reports need to update immediatelym I'm trying to run a commission report after updating some invoices and the chat says it only updates every 2 hours! That's ridiculous
1 vote -
Display Membership Status on Calendar Appointments
We would love the ability to quickly see which clients are members directly from the appointment calendar.
Right now, there’s no visual indicator that differentiates members from non-members when viewing the schedule. Having this would help our front desk and providers:
Personalize service and care
Ensure members receive their correct benefits
Support upsells, retention conversations, and consistent guest experience
Reduce time clicking into each client profile to check status
Suggested Improvements:
A small badge or icon (e.g., “M” or “Member”) on the appointment block
Or a color highlight/label option specifically for members
Or the ability to toggle “Show Membership Status”…1 vote -
Require phone number or email when booking an appointment on behalf of a client
Ability to require client email address and/or phone number when manually creating a new client profile (to help with minimizing duplicate profiles)
1 vote -
Marketing performance reporting for one-time blast emails and SMS
Better reporting for OTB, especially conversion to booked/completed appointments (similar to how automated campaigns are reported).
1 vote -
Membership charge
Sign ups for memberships should be $0, then charged the first of the following month. Not charged the day the client signs up for the membership
1 vote -
7 day membership option
We offer a 7 day trial membership and would like to be able to have a 7 day or 1 week option in memberships.
1 vote -
Void all packages, credits, and product units the same way. It can get complicated when trying to balance out an account with them having t
It can get complicated when trying to balance out an account with them having to be voided/ checked out in different ways.
It'd be best if everything in the wallet can be voided/ transferred to credit the same way.
1 vote -
Void all packages, credits, and product units the same way.
It can get complicated when trying to balance out an account with them having to be done in different ways. make the wallet able to transfer or void between all forms more easily.
1 vote -
Add Client Name to Finish Times
please include the clients name when they have a service that has a finish time... so single process - 30m and then process 30m and then back in chair for finish 30m... the finish slot is just color block - not their name - NOT GOOD ... thx
1 vote -
Same Time / Simultaneous Services on the same appointment
We would ultimately like the option or a setting to require services on an appointment to start at the same time.
Our business has services we offer, and we have additional services we would like clients to be able to book / add that would happen at the same time. We currently utilize Service modifiers for this, however modifiers aren't tracked in reporting. Additionally, if a client has a voucher for the service the modifier was added to - it will set the service cost to $0. This results in our needing to add a retail product to the sale…
1 vote -
allow for recurring appointments.
For example, if a client want's to have the same standing appointment each Wednesday at 5pm. That way we don't have to create each appointment individually.
1 vote -
Include a "Charge Fee" option that pops up when a membership is being paused so that we can easily charge a monthly "freeze fee"during pause
We charge a monthly fee for pausing a membership at our spa. It would be amazing if this feature could be built into the membership pause option. Just like when a client late cancels or no-shows the option for "charge fee" pops up - If we could simply click "charge fee" in the pause membership window it would be so much more automated. The member would basically be paying a membership freeze fee every month in place of their regular membership payments, and then when the pause period ends, regular membership payments should resume.
1 vote -
There needs to be a way to view only the unread messages
It takes far too long to figure out where the 60+ messages are at in our thread of clients.
We need something in place to help us be able to quickly view only the unread messages.1 vote -
Add a weeks voucher expiration because we charge memberships every two weeks
Add a weeks voucher expiration because we charge memberships every two weeks
1 vote -
Membership account from client side is very confusing
We have a membership system where the client gets to "bank" dollars as store credit. When they log in, many clients gets confused with monthly benefit account credit shown as what they currently have in their wallet. PLEASE MAKE IT CLEAR THAT THE BENEFITS ARE WHAT THEY RECEIVE every month and NOT WHAT THEY CURRENTLY HAVE. Thank you!
1 vote -
Allow voucher values to be set in memberships
Our memberships are based around account credit so they can be used for any service. They also get one free add-on monthly. For example: a gold membership cost $85 and the client gets $100 in store credit plus one free $15 add-on. BLVD is assigning the value of the voucher as $85 and changes the price of the add-on to $85 when redeemed. Making the voucher amount editable would improve the client experience (receipts are confusing) and accounting on the backend.
1 vote
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