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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. Forcing logouts on the app probably has some benefit, but requiring the confirmation of settings every time is just adding headache to the login process. Is it possible to only have those settings come up on first login, or having some easy way to access them later so we don't have to go through that every week when we are logged out automatically?

    1 vote

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  2. Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.

    1 vote

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  3. This would be the ability for a business to set goals or benchmarks for certain metrics for staff. Additionally, tis would allow them to track how staff are performing against those set goals and see their progress in a report.

    1 vote

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  4. we should be able to sell a single service from the sales menu, that shows up as prepaid and as a voucher. rather than having to schedule the appointment and assign a credit to the account. adding a single session to packages is also not ideal because then calling that category packages is misleading

    1 vote

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  5. it should be easier to access the charts that can be filled out by the provider treating the patient. it should submit a prompt or pop up or something, or display the number of charts that require attention to be signed off

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.

    I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars

    It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD

    1 vote

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  7. when we have a promotion/ or gifting a voucher to multiple clients it would be nice to be able to do it all at once, instead of going through all clients and adding the voucher.

    1 vote

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  8. This report would allow their admins to track how many forms and charts have been signed off and completed by their medial directors.

    1 vote

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  9. People always immediately ask about the option to tip upon seeing the FIRST page of Duo checkout. Add the tip on first page.

    1 vote

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  10. Add date ranges to the default names for downloaded reports. The old Summaries used to do this and it is so helpful to have that information right in the file name.

    It also helps when you need to run the same report for different time periods to not end up with report.csv, report(1).csv, report(2).csv and then try to remember which is which.

    1 vote

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  11. Tentatively Block Schedule When Admin is Booking, so Online Clients Cannot Steal the Spot.

    When I am speaking to a client via phone, an online booking client can steal the spot/I have to regroup with client via phone.

    1 vote

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  12. Working in Aesthetics and Wellness, D.O.B should be visible in every aspect of Boulevard. We should be able to see D.O.B. when viewing both Calendar and Front Desk tabs. Such a small change would make so much of a difference in accessibility and ease.

    1 vote

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  13. Currently, APIs can only show initially assigned staff on an appointment. This means that staff swapped at checkout or swapped on an order cannot be seen in our APIs

    1 vote

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  14. When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.

    Second item: when updating product inventory the "save" button at the top now closes the entire…

    1 vote

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  15. We need to be able to have clients view when their credits/vouchers expire on their end and possibly if they can receive an email/text 30 days in advance when it is going to expire. We have 6 or 12 month exp periods and that is a LONG time. I think it is also inconvenient to have the client put it in their calendar too themselves when our system should automatically notify them.

    1 vote

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  16. For the new reporting system (in beta) - allow freezing the first column(s) of the report when scrolling to the side on larger reports. Similar functionality exists in Excel and is super helpful.

    1 vote

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  17. Additional status options to choose from under the History tab within the client profile.

    1 vote

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  18. Right now, when a membership is canceled, the client receives an automatic email that includes the effective cancellation date, but the wording of that email cannot be edited.
    This creates confusion for businesses that enforce a cancellation notice period (for example, a 15‑day policy). If a client cancels shortly before the billing date, the email still confirms the cancellation date without explaining the notice rule, which can lead to misunderstandings about billing.
    It would be very helpful if businesses could customize the wording of this email to clearly explain their cancellation notice policy and how billing may still apply depending…

    1 vote

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  19. This would be a report that can show the location-level price overrides for all services at a business.

    1 vote

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  20. This would be helpful for identifying which debits in a bank account relate to a chargeback and whether the debit is the original chargeback or the final outcome when a bank finds in favor of the client.

    1 vote

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