8145 results found
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Alle Payment Adjustment
Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.
2 votes -
Add Date of Birth to Update Client Zapier Action.
Client request: The ability to update a client's DOB through the Zapier Update Client action.
2 votes -
Calendar notes that do not block online booking
Ability to place notes on calendar that do not block online booking
2 votes -
Message among staff and provider
be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only
2 votes -
Allow clients and stylists to modify their appointment on a mobile device to enable add on or change, (or cancel with in the window)
From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel
2 votes -
Email / Text notification to office manager email for all patient bookings
Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.
2 votes -
Review Request Customization
Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.
2 votes -
Create a secure way for multiple users of the same front desk computer to log in without having to change the browser setting of saving pass
Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
There is currently no fix for this, but would be cool if you could come up with a workaround.2 votes -
Ability to change membership price after beginning
If a patient changes which membership they are on or the cost of their membership changes, it would be nice to be able to edit the price that the patient is being charged rather than cancelling and restarting a new one
2 votes -
Membership & Package Sales in Pro App Performance
Would like to see individual sales of memberships and packages in the professional app as well as services, products and tips.
2 votes -
Allow Chat Close
It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds
2 votes -
Reports that track the inventory trends of what your buying
Inventory Tracker and Forecaster - A report that will be able to track the colors / products you have bought the last 6 months so you can adjust your minimums based on the popularity of the product .
2 votes -
Alerts for client forms needing to be filled out prior to check out/completion of service.
We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.
2 votes -
AUTO MERGE PHONE MADE & ONLINE MADE APPTS
We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.
2 votes -
Inform Clients on SMS Communications of “NO PROMOS” option
Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.
Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!
2 votes -
Ability to make your synced google calendar private to co-workers
Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.
2 votes -
renaming old charting for quick reference
Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:
1/1/25- Laser Hair removal Chin, upper lip and legs..
instead of
1/1/25- Advanced charting
2 votes -
When booking online we would like to know where we got the lead from.
We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.
2 votes -
after so much time, comments in appts start disappearing. I would like to see comments from all appts.
On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
Maybe add a next page button so we can still have record of all appt notes.2 votes -
Ability to separate appointment editing preferences within privilege groups.
Separate the ability to add/modify: service, products, service date & time, etc.
2 votes
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