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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8554 results found

  1. If you refund a client money for a package (vouchers), the vouchers / package should automatically be removed from the clients account, too. By making this a 2-step process, it does not link the removal (or allow for tracking of why a voucher was voided) of the vouchers to a transaction and it lends itself to errors. If a staff member refunds a package but forgets to remove vouchers, a client could, hypothetically, still use the vouchers and technically receive a free treatment.

    2 votes

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  2. I want an option for the form to be sent out only to new guests. If boulevard knows which appointments are new guests it should be able to trigger a new client form for them

    2 votes

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  3. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  4. Currently my memberships are not in order by value only alpahabetically - this needs to be an option

    2 votes

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  5. I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!

    2 votes

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  6. A configurable system that automatically flags and notifies:
    Staff when a patient is due for a specific treatment
    Patients with an optional prompt to schedule or call

    2 votes

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  7. when patients arrive it will be nice to have all there information and previous visits and notes from last visit . A simple print out for each patient with this basic information and what there here for the day of.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  8. If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.

    2 votes

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  9. I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.

    2 votes

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  10. we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff

    2 votes

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  11. When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. When sale is selected and we put clients name please allow us to check out a service

    2 votes

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  13. Clients are confused when their 60 minute massage appointment says it will be 75 minutes long (due to time to get into room, change, get up and out, etc..). It would be great if we could edit the time that is shown on appointment confirmations so they are not confused!

    2 votes

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  14. option to arrange the client facing order of memberships

    2 votes

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  15. Ability to text on Boulevard without creating an entire client profile for that phone #

    2 votes

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  16. A custom report option that allows us to see the necessary information when inputting payroll, with the form of payment included in the report.
    What the client purchases:
    Service, Product, tax, gratuity, gift card sale, wholesale purchase.
    Form of Payment:
    Card, check, cash, venmo, barter, etc.

    Currently, we need to run multiple reports or double-check the calendar. Many more steps than are necessary.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. The checkout and "redeeming" process for memberships need to be heavily revisited.

    As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.

    However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.

    I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…

    2 votes

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  18. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  19. We would love to have an ability to drag and reorder packages

    2 votes

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  20. I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion

    2 votes

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    0 comments  ·  Other  ·  Admin →
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