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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    2 votes

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  2. I want to be able to view my clients forms while they fill them out to assist them if needed

    2 votes

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  3. have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes

    2 votes

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  4. Would love to have more appointment color options.

    2 votes

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  5. Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.

    2 votes

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  6. Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.

    2 votes

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  7. Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!

    2 votes

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  8. When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.

    2 votes

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  9. Operator activity summary and report do not show appointments that were booked by each operator. This would be very helpful to see how much booking each person is creating.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. We have several clients whose minor children come in for appointments, and we need a way to check them in without using a phone number. We're currently using their parent's number, but then the parent's appointment reminders get confused

    2 votes

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  11. If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.

    Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).

    2 votes

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  12. Boulevard lets any employee enable Google/iCloud calendar integration in My Settings. Even when a business restricts Boulevard access to a salon’s static IP, the calendar feed exports appointments with client full name + phone number to personal devices off-network—bypassing owner security settings.

    Why implement: This is a high-impact, low-effort improvement that reduces privacy/liability risk, supports off-the-clock boundaries, and makes Boulevard easier to sell to security-minded multi-location operators.

    Request: Add a Privilege Group toggle to disable external calendar integrations (and revoke existing feeds), or enforce redacted calendar details (first name + last initial / no phone / “Client Appointment”).

    2 votes

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  13. We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.

    When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.

    2 votes

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  14. Boulevard administration - is there any update on this topic? Asking as general question as I have tried on several occassions to find out who the adminstration is here at boulevard that would be responsible for this feature being implemented and prioritized? Boulevard itself has a "pretty" online presence both on desktop and phone. They are their own colors, words, vibe, feel, etc... I am wondering how come you do not expect to offer that same package to the clients who pay you on a monthly basis? Wondering why this concern is not taken more seriously on the administration end?…

    2 votes

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  15. I'd love to see some type of integration with fresh clinics for GFEs, consent forms and charting. We use fresh clinics for our medical oversight and were having to chart / consent forms twice. I think I'd be a great partnership for the two companies to have an easy work flow.

    2 votes

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  16. If I remove an auto discount manually, it re applies when scanning other products. This causes discounts to be accidentally stacked when the auto discount had been manually removed. With every additional product scan, I have to go back and remove the auto generated discounts that don't apply.

    2 votes

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  17. Allow emailed invoices to be customized. If we are belatedly charging for an appointment, they receive a receipt that TWICE (once in the subject line, once in the text of the message) contains the date of the processing, NOT the date of the appointment. If people want this, fine, but in an insurance-based clinic people are often charged after the fact for various reasons, and it is very confusing to receive invoices with the wrong date, especially if they need them for reimbursement purposes.

    2 votes

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  18. Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Add a filter for Name of Form/Chart when reviewing and approving.
    This will allow for a Medical Director or Admin to narrow their search down to just the necessary form/charts that they need to pay attention to. OR have a setting for "Approval by Medical Director" "Approval by Admin" "Approval by Front Desk" so when the appropriate person is approving forms and charts they only see the ones that pertain to them.
    In addition to the name filter, allowing us to select a date range vs clicking through days will also reduce unneccessary work on those who are in highest…

    2 votes

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  20. Would love an auto integration with Vish product charges added to sales ticket, with option to leave a note why it was or was not charged. Will also suggest to Vish.

    2 votes

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