7173 results found
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Notifications sent to owner, manager when bookings are made or gift cards/memberships are purchased
The owners of our business as well as our studio director would like to receive email notifications when clients book an appointment or purchase a gift card or membership. This will allow us to provide them the level of client service/interaction we would like to, as well as provide an easy indicator of business levels.
2 votes -
Add completed forms tag icon - Hoover over tag icon to show description
Add a tag when a client has completed their intake form and another for the COVID form. Also, once the appointment is booked add ability to hoover over icon and read description, and ability to read notes instead of opening and editing the appointment.
2 votes -
Selected Multiple files to apply the same tag.
Employees should be able to select multiple files and apply the same tag to all of them. Similar to the ctrl+shift+select feature on all computers. When checking multiple charts in one day this feature would save time and reduce wrist fatigue.
2 votes -
Adding stock of product
Please give the option to add 'received stock' while adding new products into the system all on one screen - and also 'brand' selection should be a drop down menu rather than having to type out the brand each time
2 votes -
More opportunities to make an appointment a request or not throughout the appointment making process
More opportunities to make an appointment a request or not throughout the appointment making process, as well as making it easier to add or remove after.
2 votes -
Allow others to clock in via other people already logged in.
It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)
2 votes -
Better communication with Boulevard billing
Boulevard should be very clear to customers what is being billed when. We did not feel the true effects of the pandemic to our business months after we were shutdown and hence I reached out for support. I work with another company that offered me that assistance without me asking. They were very clear, "We will not be charging you for the months of April and May, since you did not have any appointments".
From the beginning, I feel that there has been a lack of transparency.
2 votes -
Auto-tag appointments that are NEW to specific stylist as "first time WITH YOU"
Would really help stylists recognize that they've never seen this client and pay special attention for customer service and retention sake
2 votes -
Be able to see the size and/or retail price of products when updating inventory quantities
It's necessary to be able to see the size and retail prices of products when adjusting received inventory quantities. Several products have the same name and come in multiple sizes, but once you select to adjust quantities, the size and prices of the products disappear, so it's impossible to distinguish between different sizes of products with the same name.
2 votes -
Add totals to new Monthly merchant activity reports
The reports for merchant activity don't show everything on the download; No total after the summary. The old merchant summaries were easy to download and enter into my bookkeeping data.
2 votes -
An alert when changing schedules of service providers of appointments that are already on the books and will need to be changed
Current process is to look through each staff members schedules for the infinite future about these appointments, and then do the same again for each staff with a schedule change. If there was a report that listed these that would be time saving. Also I prefer the alert for this since managers and staff that manage schedules will not be thinking about this normally and any extra help with this would be appreciated
2 votes -
Move "Which Professional" to the subsequent page on the booking widget
If there are services that offer so many add-ons, it's pushing the "which professional"question to the very bottom of the screen. So that means that unless a user is taking the time to scroll through all of our add-on options, users will not see the option to choose a Stylist.
2 votes -
Ability to remove custom gratuity from the Reception App checkout window
Partner would like to limit client to the presets instead of allowing them to select a custom tip
2 votes -
Yelp pixel
Ability to support Yelp pixel for advertising tracking purposes
2 votes -
Edit purchase order in Pending state
Edit PO after it is in pending state (currently no changes can be made)
2 votes -
Gift card remainder applied to account credit
It would be convenient to be able to apply the remainder of a gift card that was more than the service + tip to the client's account as credit. As it is now we have to go through a few steps to buy the account credit with the gift card.
2 votes -
Cancelation Emails for both Client and Stylist
Client and Stylist should get an Email confirmation upon cancelation, regardless if the client cancels it, or it gets cancelled in house... Either way, an email confirmation should go out under every circumstance.
2 votes -
Intake form landing page is displaying formatting code
The code entered in the client instructions part of the details page that shows up in confirmation/action needed emails is displaying properly in the emails, but when you click the link it takes you to the appointment details page where you can see the all the formatting code for the client instructions below the address and map.
2 votes -
Xero
Integration with Xero accounting software.
2 votes -
Ability to accept visa giftcards
We need the ability to accept Visa giftcards. Many of our clients have been trying to use their Visa giftcard to pay for their service and we have had to tell them to use a different card. This poses an issue being some clients don't always have another alternative to pay.
2 votes
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