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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. We are using a new software called Clicki (https://clicki.io) to pay our clients to promote us on social media. We pay our clients $1.00 for each unique click they generate for our company.

    It has been fantastic - so much so we have stopped all our google pay per click and now only pay our clients to promote us. Would love to see a more formal integration with this new innovative company and concept.

    2 votes

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  2. Allow clients to add or adjust a tip amount after the service is completed. Most clients do not choose an option for tip when booking because they think they can adjust once they have been checked out. 80% of my clients do not realize once they click "cash tip" during booking there is no option to change it.

    2 votes

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  3. I would love the option to have a prebooked client count for the day instead of the automatic percentage.

    2 votes

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  4. Stylists and owners are interested to know when a client is new to their salons or barbershop so they can drill down to learn more about them and their service (Booker displays a "New" badge beside every applicable appointment in their calendar view) and that feature also allows reception to greet/serve them appropriately as new clients as well as again providing a visual cue to the stylist when they also greet the new client.

    2 votes

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  5. I want to export the client list of who is receiving our marketing emails. I also would like to better understand how / if the email outreach logic takes into account clients who may have received the same email just days prior and if we can customize how often one client gets the same retargeting email in a month. Otherwise I think we need to turn them off.

    2 votes

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  6. If a client would like to book all their appointments, it would be more convenient to do it with one function instead of individually having to cancel them. This is when they are not booked as recurring but possibly booked a couple of blow dry appointments and a couple of colors on individually chosen dates.

    2 votes

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  7. From the staff schedule, allow hours to manually be typed, rather than only selecting available hours via dropdown picker. This would make this less tedious / time consuming.

    2 votes

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  8. When filtering beta reports, you can only select from the first 50 clients, products, services, etc... This drastically limits options for customized reports when you have several thousand clients and more than 1000 products in the system.

    2 votes

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  9. we don't use these methods and they cause a lot of confusion for staff and clientele. This should be optional since your client base isn't only salons that work this way. For our needs Booked Arrived Paid/checked out would be fine. Or just the option to keep your names/status but to have the choice to eliminate/deactivate the use of some of them. We are a sauna people book online, arrive, checkout. Thanks!

    2 votes

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  10. This is more important than "comes every X", "Show Rate", "Average visit value", or "Walk ins".

    2 votes

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    1 comment  ·  Admin →
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  11. Hello,

    Our clients currently receive an email for their birthdays notifying them they have a $10 credit that can be used at their next visit. But these credits to not automatically hit their account. We would like blvd to automatically apply these. Other wise we have to do this extra step at checkout.

    Thank you

    2 votes

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  12. It seems as though this is a concern for everyone to have an area where sales for the appointment can be logged. So I won't reiterate :)

    Presently I keep receipts for completed appointments in an appointment book. However, being able to eliminate the paper would be great.

    2 votes

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  13. We use packages to sell prepaid series on a single service but that does not gurantee that they will see the same provider and the comission is that of a service, so being able to set commsion amount as well as attach a service provder to it at checkout woudl be helpful.

    We have spent YEARs offering this to clients and it has become quite a headache now that we have blvd. I would love to be able to sell a package of 6 massages and not assign comission to the the whole lump of the sale but rather as…

    2 votes

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  14. The Report should show the commission of Product and Service Sales NOT the Gross.

    2 votes

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  15. Tipping out the Front of house when done with a client that will allow FOH to take a % from stylist.

    2 votes

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  16. Adjust Price vs Add A discount. It's confusing as hell. Technically adjusting the price IS adding a discount. When we setup memberships, I'm scared my employees will mess up and adjust the price to $0 instead of applying a one time discount to $0 and then clients will get free services forever.

    Change the name to something like:

    Apply Discount ---> Apply Discount Today Only
    Adjust Price ---> . Adjust the Recurring Price

    2 votes

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  17. WE WANT TO SEE OUR SERVICE AND RETAIL NUMBERS UPDATE AS THE DAY GOES ON TO KEEP US MOTIVATED ALSO IF WE COULD CHANGE SERVICES MORE EASILY THAN HAVING TO DELETE THE ENTIRE APPOINTMENT JUST CHANGE THE CODE BECAUSE IT TAKES SO LONG TO DELETE IT AND REFIGURE OUT THE TIMING OF WHICH THE ORIGINAL APPOINTMENT WAS IN AND RESCHEDULE IT WHEN WE JUST WANT TO UPDATE OR MODIFY THE SERVICE EX; IF THEY WERE SCHEDULED FOR A FULL HIGHLIGHT AND WE CHANGE TO A PARTIAL ITS A LONG PROCESS JUST TO CHANGE IT TO A PARTIAL AND THE CLIENTS…

    2 votes

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  18. PLEASE UPDATE OUR SERVICE STATS AND UPDATE OUR SERVICE AND RETAIL NUMBERS IN REAL TIME AS THE DAY GOES ON SO WE CAN KEEP OURSELVES UPDATED WITH OUR NUMBERS AND GOAL FOR THE END OF THE DAY AND IT WILL MOTIVATE US TO UPSELL MORE

    2 votes

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  19. Hello! We are new with Boulevard, and need a report showing payment methods for services by stylist that we could run daily. Please help, and thank you! Jennifer

    2 votes

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  20. Give the option to adjust the service add ons to be more than 5 minute increments. It would be nice if there weren't any restrictions and you could set the duration for any amount of time or if it was more clear that the duration can only be increased in increments of 5.

    2 votes

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    1 comment  ·  Admin →
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