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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8553 results found

  1. 2 votes

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  2. We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.

    2 votes

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  3. All service categories and service names are shown to the client as they are created in the dashboard, but it would be great to have an internal service name field to be able to make certain distinctions between similar service that are not client facing.

    2 votes

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  4. Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income

    2 votes

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  5. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    2 votes

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  6. Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails

    2 votes

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  7. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  8. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  9. We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.

    2 votes

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  10. Allow all reports, especially COMMISSION & SALE reports to be filtered by Payment Method.

    2 votes

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  11. 2 votes

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  12. I would like to get an email notification when a client texts the business number so that if I'm not at the computer I can log on and respond sooner.

    2 votes

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  13. Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.

    2 votes

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  14. 2 votes

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  15. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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  16. This would be for employees/front desk/managers looking at Boulevard as opposed to clients booking online. It would be useful to have a dropdown somewhere similar to how you can select a specific employee, but instead you can select a specific service. As an example, we're a massage studio so it would be useful when booking appointments to look at a particular day's schedule and only see LMTs that offer cupping, or hot stones, or prenatal, etc. We have a separate spreadsheet with this information but it would be a lot more convenient if it was embedded into the calendar view.

    2 votes

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  17. 2 votes

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  18. Commission reports are wide open for everyone to see, this needs to be locked down by user account so they can only see their own reports. The App reporting is only a summary, we need detail! Provider A should not be able to see Provider B and C's commisssions.

    2 votes

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  19. You should integration for med spa clearance companies like Spa kinect so our GFE's can slave over automatically

    2 votes

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  20. We need more membership perks ASAP

    Most specifically, we need options like "buy X, get Y" without limitations of what can go in the blanks. Overall, we need more flexibility with what we are able to offer people, as we are quite limited on options

    2 votes

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