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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8542 results found

  1. When viewing the report details there should be a way to identify those clients that acted on the blast. I do not see a way to verify/see who is responsive. For example: if I am being charged $2 for each responsive person I should be able to see who they are.

    3 votes

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  2. We use reports to categorize & pull past clients in order to follow up with them. It would be much more convenient to add a category/ability to customize report to add their contact info to the reporrt. As of now, you have to copy/paste the name or click into more details.

    3 votes

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  3. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    3 votes

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  4. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    3 votes

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  5. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    3 votes

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  6. It would be great for the system to reflect the original single service price and have the option to show the discount based off package price. This is essential to show the client how much they are actually saving.

    3 votes

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  7. Make Charts non-visible to admins due to HIPPA

    3 votes

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  8. This feature would allow businesses to automatically remove commissions when employees receive services at their own workplace. Currently, there isn't a direct way to do this in the system. The feature would enable businesses to:

    1. Automatically detect when an employee is receiving a service
    2. Apply a 0% commission rate for these specific transactions
    3. Maintain normal commission rates for non-employee clients

    This would streamline the process of providing employee services without manually adjusting commissions or creating separate service categories.

    The feature would simplify payroll processes and eliminate the need for workarounds like creating separate "Employee Services" categories with 0% commission rates.…

    3 votes

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  9. Alani Skin MD would like the ability to see the operator associated with inventory adjustments within the report. Currently they have to go into each product details window for this level of visibility.

    3 votes

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  10. Limit gift cards according to service

    3 votes

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  11. Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.

    3 votes

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  12. Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.

    3 votes

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  13. Mosaic Hair Studio would like to see the dollar amount associated with points available for redemption prior to checkout.

    3 votes

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  14. Currently, the Referral field has no option to collect a referring clients name. You have to collect this separately and then add it to the clients profile in order to use it as a reporting data point. Boulevard, overall, needs to work on a referral reward program as part of its internal marketing.

    3 votes

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  15. Flawless Skin Center would like to be able to quickly see the total time of services being rescheduled in a single appointment. Currently, it lists out individual service times, and they have to calculate when rescheduling to ensure the whole appointment will fit in the new time slot.

    3 votes

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  16. 3 votes

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  17. Be able to go back into a form or chart after it submitted to fix errors.

    3 votes

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  18. On the top left of the calendar view where it says "Today's date" it should also state if that date is a holiday or national date.

    3 votes

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  19. I need to be able to go back and add more items to a purchase order after I've saved it. Often times I run the PO and if I don't place the order immediately I need to add more items, and I want it all on one purchase order.

    3 votes

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  20. 3 votes

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