8542 results found
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New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
3 votes -
Prepaid Product Units - Commission Reporting
If we can get operators in the system to tag in when they sell pre-paid units that would be great. As of now, and pre-paid units don't tie into an operator so we can't see that in the commissions reporting system.
3 votes -
Detailed time clock report that breaks down hours by job reason
For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.
3 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
3 votes -
Number stamp for chart markup
A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.
3 votes -
Add grids with optional text to charts and forms
In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab
3 votes -
add ons should appear before transition time and grouped with the service
It is confusing to have add ons appearing after a service's transition time. It would be nice to have them appear as the modifiers do or at least grouped with the service they are attached to.
3 votes -
Only surface location-specific forms within appointment details
Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case
3 votes -
Honor membership billing terms
Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.
26 location corporately owned laser studios. ACV: 133k
Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.
3 votes -
Reorder and rename credit cards in the client profile
The ability to reorder or rename credit cards within the client profile to help differentiate between debit/credit and HSA cards.
3 votes -
Deposit pop up on iPad
It would be awesome if there was a way to have a pop up on the in store iPad to take a deposit instead of it having to be manually done internally on the Dashboard
3 votes -
3 votes
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3 votes
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Bug Report: Booking from Waitlist does not book resources
When booking an appointment from the waitlist it will not automatically select required resources. This can result in overbooking a resource.
The appointment booking flow should be identical to a regular appointment and include the resources.
This also happens when rebooking appointments from the checkout window! You have to remove the service and re-add it to get the resource to populate
3 votes -
Add Credit Card Fee and preset gratuity to Duo checkout preview
Surfacing the credit card fee for Offset and preset gratuities on the checkout preview screen for Duo
3 votes -
Multiple levels of requested service providers
Would like the option to add a preferred, and secondary provider to each client profile, for the purpose of scheduling, or rescheduling. If this could show up as abbreviations such as PP (preferred provider) or SP (secondary provider) on the calendar, that would be extremely helpful.
3 votes -
custom receipt emails based on tags or audience
Requested by: 4Ever Young (45 location prospect)
3 votes -
Feature Request : auto-reschedule appointments when staff call out sick
Prospect : 4Ever Young (45 location prospect ; franchise)
Feature Request : auto-reschedule appointments when staff call out sick
3 votes -
Collapse client notes in mobile version
Client notes listed can get lengthy when added to every appointment. It would be helpful if the notes would collapse and just show the date, then allow us to click on the date to expand each note.
3 votes -
Events should have "all day" option (similar to ICal)
Birthdays/holidays should be shown on Boulevard calendar similar to ICal. shows the event but doesn't block time.
3 votes
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