7527 results found
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A way to capture leads that click to "book now" and start the booking process but do not complete it
It would be great to be able to capture warm leads that do not complete the booking process.
3 votes -
task
Tasks are essential in a medical practice because they ensure nothing falls through the cracks. They help the team stay organized with follow-ups, lab reviews, medication questions, and patient concerns.
They also improve patient care by ensuring timely responses, which builds trust and keeps patients engaged in their treatment.
For providers and staff, tasks create clear communication and accountability—everyone knows what needs to be done and by who—making the entire clinic run more efficiently.
2 votes -
More all-in-one functionality, including lead generation, to reduce reliance on multiple systems
This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares
2 votes -
Rating Report
We would really like a report that shows ratings (number of stars the client gave, location visited, service provider, and if they clicked to post the rating on google)
2 votes -
invoice clients
I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?
2 votes -
change how cancellation fees show on reports
Cancellations fees are not a true discount. For accounting purposes, this data is inaccurate. It is actually revenue. It should be listed separately from discounts.
2 votes -
middle initial
Ability to add middle initials to account. We have many clients that have the same exact name (crazy, right), and having a way to list a middle initial to differentiate these clients would make check in much more swift.
2 votes -
2 votes
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Offer dynamic pricing for busier days
Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.
2 votes -
Stop resources auto-selecting on Dashboard Calendar refresh/appt changes
Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.
2 votes -
Create a Seniority option for Precision Scheduling
Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!
2 votes -
Allow stylists to approve or decline an appointment before it is accepted.
I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.
2 votes -
membership renewal
When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.
This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.
Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.
2 votes -
Newly created services automatically added to forms and charts set to "all services"
When a form or chart is set to send for "All services" and new services are then created, those new services should be auto added to the forms and charts that have "all services" selected
2 votes -
commssion levels that are buildable to meet salons diffirent sturcture. Our salon needs commission tiers with Layerd Tier s
Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)
2 votes -
INTEGRATING WITH CLASS PASS INTO BOULEVARD.
THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL
2 votes -
Report for referral source
It would be great if there could be a report that populates referral sources for clients. This would be a great tracking tool to see how effective SEO campaigns are.
2 votes -
Create scheduled reminders to a specific group of tagged clients
Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.
2 votes -
Having an option to cap how many packages are sold without manually taking it off.
Having an option to cap how many packages are sold. Example: I want to sell a maximum of 25 of a package from online sales and it automatically stops sales after 25 are sold.
2 votes -
Pay over time options
We have clients that we allow to make payments on larger packages. We would love to be able to apply a package and it's vouchers to a clients profile, even with an active balance to be paid, and apply payment to that open sale until it is paid off.
2 votes
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