8152 results found
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An area for clients to add notes when making an online booking
We sometimes will have clients that aren't sure what they've gotten in the past or aren't sure what the service they want is called. It would be great if they were able to leave us a little note when making a booking to make sure they booked the correct service.. Otherwise they may book a service that's much longer than the one they believe they're getting.
3 votes -
Allow for scheduling 2 appointments at the same time ON THE APP
it scrolls ahead or behind 5 minutes no matter how you try to correct it. You can do it with no problem on desktop. The app keeps changing it.
3 votes -
3 votes
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Send online booking for my schedule only
Send online booking for my schedule only. Where it only shows my availability and not everyone else’s. This way I can send a link directly for my openings
3 votes -
3 votes
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A report to show appts booked today
A report that shows appts booked today, not appts booked for today.
3 votes -
Card Entry report
Add a column in reports to view how a card was accepted. i.e. Card on file, swiped, Duo or manually entered.
3 votes -
"Cancellations" view to be a report that can be downloaded
Ability to download the information from the cancellations page (accessible via Front Desk and Calendar views).
3 votes -
Re-route responses to appointment reminder emails
Is there a way to re-route responses to appointment reminder emails directly to the messaging platform so these emails aren't missed?
3 votes -
Additional options for repeating appointments
Having more options for repeating appointments would make scheduling easier for some clients. An example would be:
- An appointment on the 2nd Wednesday of every month
Basically any option that Google calendar has would be useful.
3 votes -
Fix your "beta" reporting
Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?
3 votes -
Notes on Chargebacks
The new chargeback format is awesome, but I would love to be able to make notes before I submit--if more than one person is working on it, or you're waiting for a client to call back, it would be really handy to be able to notate there
3 votes -
Add hyperlink to service or product description in booking widget
Ability to add a hyperlink to a product or service's description in the booking widget.
3 votes -
Employee Certification Section
We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.
3 votes -
have a guide as to what causes errors when making large edits to an appointment
When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.
You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.
3 votes -
One client booked with two stylists. When ringing up, one checkout vs two
I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.
3 votes -
3 votes
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Once a staff profile is deleted it should also delete all upcoming appointments that any clients have with that stylist.
It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.
3 votes -
Visual Enhancements: navigating back arrow
"Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.
3 votes -
3 votes
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