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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8542 results found

  1. Display a pop-up notification when a client books multiple appointments on the same day. We've had instances where clients schedule with different stylists on the same day, and we don’t realize it until it’s too late. Or at least have their scheduled appointments listed when creating an appointment on the schedule

    3 votes

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  2. We would like retention reports with the ability to see retention per services performed. This would give us the ability to see how many clients are coming back for which services.

    3 votes

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  3. We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.

    Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.

    3 votes

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    1 comment  ·  Admin →
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  4. Support a device like this https://www.magtek.com/product/idynamo-5 USB-C credit card reader that works with the DUO App on an iPAD. We follow all of the best practices such as keeping the iPAD on all of the time, firmware updates to the DUO, and DUO app updates. We still have issues time to time with the BlueTooth card reader and creates a very bad customer check out experience. Thank you.

    3 votes

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  5. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    3 votes

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  6. Add Month as a filter in the reports under Customize Report-> Report Data

    3 votes

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  7. I would love to be able to see my clinics sales performance information from the Boulevard App.

    3 votes

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  8. We would like a way to limit the amount of clients who can book for a specific service in a given time range.

    This would allow us to run "Class" type services and limit the amount of users who can purchase this service and ultimately attend.

    3 votes

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  9. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  10. There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    3 votes

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  11. Allow a specific date to be set for a voucher expiration instead of just a specific number of months or years. Still keep that as an option, but also add in the ability to choose a specific date. This way, you don't have to add to a profile or have a client purchase and then go to each profile and manually update the expiration date.

    3 votes

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  12. There is the existing ability to add a link to forms, cancellation policy to automated client comms, but there are other custom links that may be useful for clients, specific to the business.

    3 votes

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  13. Useful when leads submit forms with images attached. Uploading to the Gallery via image URLs would allow us to have all client info in Blvd. Instead of just text details (name, email, phone, etc) in Blvd while the photos have to be accessed elsewhere.

    This ability could allow an easy Zapier integration for an Add Images To Gallery action.

    Heck, uploading images via URL could simplify data migration for new Blvd subscribers.

    Gallery uploads being limited to local storage feels a little outdated in this modern world.

    K. Love ya. Thanks. Bye.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Not all our providers perform all our services. When we are booking an appt, If you click under a persons name, under the dropdown of services it shows all our services. It would be nice if just the services that provider does pops up.

    3 votes

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  15. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    3 votes

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  16. We would Like the Appointment Service Records report to have filtering and Date range capabilities.

    Currently, we need to download this report each time we want to filter and this isnt optimal.

    3 votes

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  17. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    3 votes

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  18. 3 votes

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  19. Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes

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  20. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes

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    1 comment  ·  Admin →
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