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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.

    3 votes

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  2. 3 votes

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  3. If a client gets a discount on their membership using an offer code, there should be the ability for that offer code to apply each renewal and the client continues to get the membership at a discounted rate

    3 votes

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    • for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
    3 votes

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  4. Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.

    3 votes

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  5. Have minimum gift card amount online go down to $5. I often handout $5 gift cards for promotional purposes.

    3 votes

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  6. We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.

    3 votes

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  7. we dose medical weight loss medication by units. We have inventory coming into the clinic by the 10's of thousands. When putting in a purchase order, you can only put 9999 units in. we need more flexibility to enter 40,000 if we need. one purchase order would be nice verses 4 lol. Thanks!

    3 votes

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  8. 3 votes

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  9. We love the functionality of the incoming calls. I would like to pull reports on the number of calls received and number of calls picked up/not picked up.

    3 votes

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  10. Ideally I think the option to show Best Times for anything more than 2 days forward is fine for optimization, but showing the today and tomorrow options of All Times would lead to greater booking

    3 votes

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  11. 3 votes

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  12. Allow location managers to reactivate employee accounts

    3 votes

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  13. We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them

    3 votes

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  14. We would like to request that multi-merchant accounts receive instant funds for gift cards, cash, and account credit sales and payments.

    3 votes

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  15. Being able to toggle off Apps & Integrations setup for users would be great. We had a recent issue where a staff member created a Zapier integration sending client information to a Google Drive. Please have the ability to disable Apps & Integrations for specific users.

    3 votes

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  16. 3 votes

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  17. 3 votes

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  18. With previous email marketing systems I've used, the marketing emails will come from our general email address and there is a verification step in which I'd add SPF records on the back end of our domain manager. This helps with emails not being sent to spam and with images not being hidden for certain users.

    3 votes

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  19. Currently on client profiles, you have the ability to note a clients Skype profile (in all honesty, who even uses that anymore) but it would be great to be able to add the clients instagram handle to their client profile card as well.

    3 votes

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