8542 results found
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Be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.
Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.
3 votes -
Provider and Resource schedule independent of each other
Problem: Resource schedule mirrors provider schedule for a service. Patient is using a treatment chair during the entire duration, however provider can see other patients while the first patient is doing an IV treatment. Schedule allows other appointments to be booked for that treatment chair (resource) even though it's "busy".
Solution: When creating/editing service, have a box to select if resource is "busy" during processing time, even though the provider is not.3 votes -
Membership audience restriction: Existing active membership
Ability to restrict membership audience based on whether the client has an existing membership already.
3 votes -
Creating visible biographies/employee profiles for service providers in the booking overlay
Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person
3 votes -
Professional App lock for HIPAA compliance
Boulevard App for phone should have a lock on the app itself to open to ensure patient confidentiality.
3 votes -
recoccuring appointments
have the ability to schedule reoccuring appointments and reoccuring blocks. If a client wants in every 4 weeks on monday at 4pm with a certain service provider for 1 year or never ending it would be great to not have to manually enter every single appointment for them!
Same with reoccuring time off/blocks to schedules!!!!3 votes -
The ability to book guests of clients under their account!
Okay so I know that clients can go online and book an appointment under their own profile for their friends, family, etc. and it will show up as the guest's name coming in with "guest of original clients name" underneath it. I would love a way on the businesses side to be able to book a guest under a clients profile without having to make an entirely new profile for each and every guest. In case this doesn't make sense, here is an example - we have many clients who come for services and also have their children come in…
3 votes -
Enable a bulk downloads feature for forms
We'd like to be able to download all of the responses from our form submissions into a CSV file.
3 votes -
Personalized schedule links
Allow individual sales reps or providers to be able to send personalized scheduling links for their specific calendar via text or email. That way, the client will be able to book seamlessly without too many options or obstacles in the way.
3 votes -
tracking who gets to the checkout and abandons cart
to be able to. track leads that make it to the checkout and abandon their cart
3 votes -
More Details on the appointment text messages
I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"3 votes -
View client contact information specification
We would like the ability to specify what Client information is included in the "View client contact information" permission. This will allow providers to see tags but not phone number, email or address of clients for example.
3 votes -
appointment email has appointment day of week along with date and time
appointment email has appointment day of week along with date and time
3 votes -
When replying to texts asking them to confirm, only allow clients to reply with defined answers with specific actions
e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule
As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.
THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea
3 votes -
Have recipients name and from on gift card
Have recipients name and from on gift card, in case gift certificate is lost we can look it up.
3 votes -
Memberships
Allow units of neurotoxin (etc) to accrue monthly/ quarterly/ yearly as an option for memberships.
3 votes -
Limit Offer Code Utilization To Specific Employees
Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.
3 votes -
Abitlity to separate schedules based on service type for different parts of the day
Currently I have to have duplicate profiles and it is not a great experience for reporting or payroll
3 votes -
Make calendar click through to patient charts
If you click on the patient's calendar appt, it should take you to their chart. It's a big pain to have to go to clients and then find the chart. Extra steps!
3 votes -
automatically send guests a copy of their intake forms
Guests should automatically receive a copy of any intake forms they complete and sign. This ensures they have a record of the information provided, the policies acknowledged, and their agreement to our terms.
3 votes
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