7228 results found
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Moving a prepaid treatment
When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist
1 vote -
Sales filtering and "BACK" button option
When filtering sales transactions by date, if you go into details of transactions, you are currently unable to go back to your filtered list. Whenever a filter is applied, if the "back" button should take you back to your filtered list instead of starting over. Currently, if I want to review each transaction, I have to start over and re-apply the filter every single time.
12 votes -
Spanish
To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company
2 votes -
Future Appointments Report Needed
We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.
30 votes -
Reminder
Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.
7 votes -
Allow referral program's new client code to be applied to a later appointment
Currently, if a new client doesn't use their referral code on their first appointment's order (for example, if there's a separate new client offer they want to use first), the code doesn't appear as usable on a later order, since it's only fixed to the first appointment.
Instead, the discount must be manually added but then doesn't apply towards referral program reporting.It would be great to be able to have that offer code still available in the dropdown for that client as long as they have not yet used it.
2 votes -
Client Completed Booking
If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.
3 votes -
have Push notifications for new text messages
as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.
1 vote -
Allow Offset to be turned on for specific merchants but not all
Ability to toggle Offset on or off based on each merchant account when there are multiple merchant accounts in one dashboard.
1 vote -
More control over automatic receipt emails
Would love to be able to:
1) disable automated receipt emails
2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.3 votes -
Inventory by room and storage location
Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.
3 votes -
Offer code report for future appointments
Offer code report for future appointments to show what offer codes are being applied to appointments booked.
7 votes -
Can the internal appointment note be visible/pop up by simply scrolling over the appointment?
This will be more efficient and less clicking through for the staff.
27 votes -
1 vote
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disable itemized receipt for e-mails and just include total and tip as the items confuse the clients due to tox brand unit conversions.
This is confusing for clients as the injectors have different calculations for different brands of botox units. Include item, total and tip not "units" please.
2 votes -
Auto-apply discounts per membership type
It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.
3 votes -
To have the ability to point/click/type text onto a hand drawn note.
To have the ability to point/click/type text onto a hand drawn note.
2 votes -
Have the ability to choose which note to copy from previously entered notes
Have the ability to choose which note to copy from previously entered notes.
3 votes -
The product management page for inventory management needs to have a customizable view
The product management page for inventory management needs to have a customizable view
5 votes -
offers only avaible for certain stylists
I'd like to promote certain stylists with special offers so an option that allows us to pick the stylist that the offer can be booked online would be great. Right now i have to make a special version of the same service and only have the stylist I want to have the special active on it.
2 votes
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