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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7175 results found

  1. Membership $$$ amount should be automatically added to account credit each month. It would eliminate human error and keep memberships (beauty banks) up to date at all times.

    3 votes

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  2. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    3 votes

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  3. The current system allows more pedicures to be booked than we have chairs available. Causing us to have to reschedule clients to another time and/or day. This happens with online booking as well as in house booking.

    1 vote

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    1 comment  ·  Admin →
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  4. When the business creates a discount,the business should be able to include/exclude specific participants (i.e senior stylists or therapists). This is helpful when newer staff needs more support in booking and we can drum up business with a pop-up discount.

    2 votes

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  5. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    3 votes

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  6. Add an Inventory Adjustment Reason for Donations and/or add a note option for inventory adjustments.

    1 vote

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  7. We can't keep track of who is making changes, making appointments or cancellations so sometimes its hard to determine who the client spoke to. I know we can sign in and out every time but our office has one desktop we all use to check clients out and logging in and out is not realistic for us. There needs to be some sort of initials or sign off when doing anything to the schedule.

    1 vote

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  8. We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.

    6 votes

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  9. The Problem
    Many seasoned service providers (e.g., hairstylists, massage therapists, personal trainers) reach a point where their schedules are full, and they prefer to maintain relationships with existing clients. However, the current system doesn't allow them to filter who can book. This creates several challenges:

    Providers have to manually decline or reschedule new client appointments, creating friction.

    New clients may feel frustrated after booking only to be told they can’t be accommodated.

    This increases admin overhead and reduces the provider’s satisfaction with our platform.

    The Solution
    Introduce a “New Client Booking Restriction” toggle in provider settings:

    ON: Only existing clients…

    1 vote

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  10. It is hard to keep track of rescheduled appointments unless you know exactly which client was in the spot that no longer has an appointment. This needs to be added to the cancellation reports as a filter that we can see or a seperate report itself. We have lots of clients that will last minute reschedule and we aren't able to keep track of them because they are still keeping their appointments.

    2 votes

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  11. Accurate Inventory Reporting.
    I find it completly unprofessional of Boulevard to not offer report that shows inventory on past dates and ranges. This is a critical part of auditing a business and financial tracking. This needs to addressed.

    2 votes

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  12. Client Notes: Add surgery section, better yet- add custom tabs so practices have flexibility. Allow linking to forms/charts.

    1 vote

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  13. When pulling up a new form for charting on a returning client, it would be nice to see the last treatment note from the previous appointment. Instead of having to go out of the chart and into the last treatment date forms. It could show up as an uneditable greyed out note under the treatment notes box.

    2 votes

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  14. It's a pipe dream, I'm sure— but it would be amazing to have a full duplicate instance of our account so our trainees can work on everything BLVD without the risk of messing anything up.

    All the training materials are great, but since there is no sandbox, our trainees have to work on live clients and schedules, which then requires someone to be with them to ensure they don't accidentally make a big mistake while learning.

    4 votes

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  15. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    10 votes

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  16. Once services have been added to the cart, there seems to be no way to delete previously selected service. Using the back button brings me back, but when I move forward, the original service is still there.

    2 votes

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  17. I wanted to suggest a feature enhancement that would significantly improve workflow for providers. Currently, there is no direct functionality for lab ordering or generating lab requisition forms within the platform. This results in extra manual steps, including creating lab orders outside of the system, storing them separately, and emailing them to patients via other tools.
    It would be incredibly helpful to have a feature that allows providers to:
    Order labs or select from common test panels directly in the EMR
    Generate a printable and savable PDF lab requisition
    Email or securely share the lab order with patients through the…

    1 vote

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  18. Google Analytics no longer uses "Conversions." Instructions are outdated, causing user friction. Please update!

    1 vote

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  19. Please update support documentation: "(gear icon > Online Booking > Conversion Analytics)" is no longer the path. --> "Client Experience" has replaced "Online Booking" it seems.

    1 vote

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  20. Allow gratuity on all services and products as a single total rather than individual services and/or service providers.

    1 vote

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